User Manual for Kogan 12kg Top Load Washing Machine KAWWASHT12A
Quick start guide and user manual for the Kogan 12kg Top Load Washing Machine (KAWWASHT12A). Includes installation steps, operation instructions, maintenance, and troubleshooting.
Table of contents
Manual images
Click an image to enlargeQuick Guide
This guide provides essential information for the safe and efficient operation of your Kogan 12kg Top Load Washing Machine. Always read the safety warnings before use. Ensure the machine is installed on a flat, level surface and that all packaging, including the bottom plastic piece, is removed. Do not install on carpets or rugs. For any service or support, visit help.Kogan.com.
Overview
The washing machine features a lid, control panel, detergent/softener/bleach dispensers, and a wash/spin tub. The unit comes with cold and hot water supply hoses and a drain hose.
Installation
Location Requirements: Place the machine on a flat, horizontal surface at least 10cm away from walls or furniture. Do not install outdoors.





Leveling: Loosen the adjustable foot to level the machine and prevent wobbling. Once level, tighten the lock nut to fix the foot in place.
Water Inlet Hoses: Use the red hose for hot water and the blue hose for cold water. Ensure water pressure is between 30 and 800 kPa. Do not use water above 60°C.
Drain Hose: Position the drain hose between 80cm and 120cm above the bottom of the machine. Secure it to a standpipe or laundry sink.
Electrical: Connect to an earthed 3-prong outlet. Do not use adapters or extension cables.
Operation
Starting a Wash: Open the lid, add detergent, fabric softener, and bleach to their respective dispensers. Place clothes loosely in the basket, distributing larger items first. Press the Power button, select the program and options, then press Start/Pause.

Programs: Available cycles include Sport, Cotton, Coloured, Rapid, Bed & Bath, and Delicate. Each has specific soaking, washing, and spinning times.
Special Functions: The machine includes a Delay Start function, Child Lock, and an Ultrasonic function (on by default). To enable Child Lock, press Power, then press and hold Rinse and Spin buttons until the buzzer sounds.
Washing Blankets: Ensure the blanket weighs no more than 5kg. Dissolve detergent in warm water outside the machine, fold the blanket, and select the Bed & Bath cycle.
Cleaning and Maintenance
External Cleaning: Wipe with a soft cloth after every use. Do not use solvents.
Hose Screen Filter: Clean periodically by removing the hose from the tap and rinsing the filter with water.
Drain Pump Filter: Clean at least once a month. Place a container under the drain pump, turn the lid anticlockwise, remove, and clean the filter.
Lint Filter: Clean at least once a month. Remove the filter, open it, remove debris, and rinse with water.
Troubleshooting
If the machine displays an error code, check the following:
- E1: Water does not flow. Check faucet, water supply, inlet filter, or water pressure.
- E2: Water does not drain. Check for obstructions or incorrect drain hose height.
- E3: Washer does not spin. Check if laundry is unbalanced or the machine is not level.
- E4: Close the washer lid.
- E5: Check if Child Lock is enabled or the lid is open.
- EA or EC: Contact support.
Specifications
Capacity: 12kg (dry clothes). Voltage: 230-240V, 50Hz. Rated Power: 450W. Dimensions: 68.0 x 69.5 x 106.5cm.
Official resources from the manual
Practical help
Common problems
Check power connection, circuit breaker, or press Start/Pause button.
Tighten the connector securely.
Check if the drain hose is kinked or positioned too high (80-120cm).
The load is unbalanced; remove some clothes and redistribute evenly.
Water supply issue; check faucet, inlet filter, or water pressure.
Before use
- Remove all packaging, including the plastic piece at the bottom.
- Ensure the machine is on a flat, horizontal surface.
- Connect to an earthed 3-prong outlet.
- Use new inlet hoses supplied with the machine.
- Check that the drain hose is positioned 80-120cm above the floor.
Specs in practice
- Maximum capacity
- 12kg of dry clothes.
- Voltage Supply
- 230-240V, 50Hz.
- Water pressure
- 30-800 kPa.
Images and diagrams
- Control panel layout showing buttons for Power, Start/Pause, and cycle selection.
- Drain hose installation showing correct height (80-120cm).
- Blanket folding diagram for washing.
Model compatibility
- Not suitable for outdoor use.
- Do not install on carpets or rugs.
- Only wash blankets with a 'wash in water' label.
Manual page author
Emily Carter
User documentation editor
Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.