Firmware Update Guide for Williams AV Infinium Controller (BA C1)
Step-by-step instructions for updating the firmware on the Williams AV Infinium Controller (BA C1). This guide covers downloading the firmware, accessing the Web Control Interface, and completing the installation process.
Table of contents
Quick guide for firmware update
This technical bulletin provides the necessary steps to update the firmware on the Williams AV Infinium Controller (BA C1). The process involves downloading the firmware package, accessing the Web Control Interface, and uploading the file to the controller.
Important Note: The installation process may take up to 10 minutes under normal network conditions.
Update procedure
- Download the Firmware: Visit the Williams AV website to download the latest Infinium Controller firmware package and the accompanying release notes to your PC.
- Access the Web Control Interface (WCI): Open a web browser on your computer and log in to the Infinium Controller’s Web Control Interface (WCI).
- Upload the Firmware File: Within the WCI, browse to the firmware file you previously downloaded and select it to initiate the update process.
Additional information
For more detailed instructions regarding the firmware update or other controller operations, please refer to the Infinium Controller & Transmitter Manual (MAN 297).
Contact support
For technical assistance, you can contact Williams AV:
- U.S. Support: 800.843.3544 or [email protected]
- International Support: +1.952-943-2252 or [email protected]
- Website: Williams AV.com
Official resources from the manual
Practical help
Common problems
The installation process may take up to 10 minutes under normal network conditions. Please allow sufficient time for the update to complete.
Before use
- Ensure you have access to a PC.
- Verify network connectivity.
- Download the latest firmware package from the Williams AV website.
- Have login credentials for the Web Control Interface (WCI).
Manual page author
Michael Turner
Technical manual editor
Reviews PDF manuals for structure, safety notes, and practical product details so readers can find the right information quickly.