Warranty Notice for Xiaomi Products
Read the official warranty terms and conditions for Xiaomi products. Learn about consumer rights, coverage limitations, and how to contact support for after-sales service.
Table of contents
Important Information about the Warranty
This document outlines the consumer warranty benefits provided by Xiaomi. These benefits are in addition to, and do not replace, any legal warranties provided by your national consumer law.
Warranty Coverage
As a Xiaomi consumer, you are entitled to specific warranty benefits. The duration and conditions of these warranties are governed by local laws. Xiaomi, at its discretion, may repair, replace, or refund your product if it falls under the warranty terms.
Exclusions and Limitations
The warranty does not cover the following situations:
- Normal wear and tear.
- Damage caused by force majeure.
- Abuse, negligence, or fault by the user.
- Products that were not duly imported or manufactured by Xiaomi.
- Products not acquired from Xiaomi or an official Xiaomi seller.
Note: These warranties do not apply in Hong Kong and Taiwan.
After-Sales Service
If you require service or have doubts regarding your product, you should contact the relevant person as identified by Xiaomi. This may include:
- Xiaomi's authorized service network.
- Xiaomi's authorized distributors.
- The final vendor who sold the product to you.
Manufacturer information
Xiaomi Corporation
Practical help
Common problems
Contact the authorized service network, distributor, or the retailer where you purchased the product.
Ensure the product was duly imported and manufactured by Xiaomi and purchased from an official seller.
Before use
- Verify the product was purchased from an official Xiaomi seller.
- Retain your proof of purchase for warranty claims.
- Check if your region is covered (Note: Hong Kong and Taiwan are excluded).
Manual page author
David Miller
Documentation analyst
Organizes user manual content into clear summaries, with attention to model details, product context, and everyday usability.