Home Appliances / Vacuum Cleaners
Roborock Saros 10R: Intelligent cleaning for your home
User manual for the Roborock Saros 10R robotic vacuum cleaner, covering setup, app connection, operation, maintenance, and troubleshooting.
Table of contents
Product Overview
The Roborock Saros 10R is an intelligent robotic vacuum cleaner designed for indoor floor cleaning. It features advanced navigation, automatic mop washing, dust emptying, and water refilling capabilities via its dedicated docking station. The robot is equipped with a high-performance lithium-ion battery.
Installation and Setup
Place the docking station on a hard, flat surface against a wall, ensuring at least 0.75m height, 0.4m width, and 1.2m depth of clearance. Ensure good WiFi coverage for app connectivity. Before the first use, clear the floor of cables, sharp objects, and fragile items. For multi-level homes, use physical barriers to prevent the robot from falling.
Operation
Download the Roborock app to connect the robot to a 2.4 GHz WiFi network. The robot automatically plans cleaning routes, cleaning rooms one by one in a zigzag pattern. It supports spot cleaning, scheduled cleaning, and a Do Not Disturb (DND) mode. The robot automatically returns to the dock for charging, dust emptying, and mop washing as needed.
Maintenance
Regular maintenance is essential for optimal performance. Clean the main brushes every 2 weeks, side brush monthly, and dustbin/filter as required. Replace parts like brushes and filters every 6-12 months, and mop cloths every 1-3 months. Always switch off and unplug the dock before performing maintenance.
Safety and Troubleshooting
Do not use the robot on wet floors, outdoors, or on high-pile carpets. Keep the robot and dock away from heat sources and water. If the robot encounters an error, the power indicator will flash red. Use the app for detailed error notifications. For persistent issues, perform a system reset by removing the magnetic top cover and pressing the Reset button.
Contact
For support, visit www.roborock.com or email [email protected] (US/Non-Europe) or [email protected] (Europe).
Official resources from the manual
Manufacturer information
Beijing Roborock Technology Co. Ltd.
Practical help
Common problems
Robot fails to charge
Ensure the dock is connected to power, clean the charging contacts on both the robot and the dock, and verify the status indicator is on.
Robot fails to connect to WiFi
Ensure the network is 2.4 GHz, reset the WiFi settings on the robot, and follow the in-app instructions to re-add the device.
Noisy operation or poor cleaning results
Check for obstructions in the main brushes, side brush, or wheels. Empty the dustbin and clean or replace the filter if clogged.
Auto-emptying not working
Ensure the dust bag is installed correctly, the dustbin cover is closed, and auto-emptying is enabled in the app.
Before use
- Clear floor of cables, sharp objects, and fragile items.
- Ensure the docking station is placed on a hard, flat surface.
- Verify the dustbin, filter, and dust bag are correctly installed.
- Ensure the mop cloths are properly attached.
- Fill the clean water tank with tap water.
Specs in practice
- Charging Time
- Approximately 3 hours.
Model compatibility
- Only use the provided Roborock docking station (EWFD28HRR or EWFD29HRR).
- Only use cleaning solutions recommended by Roborock.
- Not suitable for high-pile carpets or outdoor use.
Manual page author
Emily Carter
User documentation editor
Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.