BISSELL 1-Year Limited Warranty Information

Understanding Your BISSELL Warranty

The BISSELL 1-year limited warranty provides coverage for the original owner of the product against defects in materials or workmanship. This warranty is valid for one year from the date of purchase or delivery, whichever occurs later. During this period, BISSELL will, at its sole discretion, repair or replace the defective product or parts free of charge. Please note that this warranty is non-transferable and requires proof of original purchase to be valid.

What Is Covered and What Is Excluded

The warranty covers manufacturing defects that existed at the time of purchase. However, it does not cover several specific scenarios. Exclusions include commercial or non-residential use, as well as any use inconsistent with the provided user guide. Routine maintenance items such as filters, bags, belts, and brushes are not covered. Furthermore, the warranty does not apply to normal wear and tear, including the natural degradation of battery life over time. Damage resulting from unauthorized repairs, improper use, negligence, abuse, accidents, fire, floods, or acts of God is also excluded from coverage.

Obtaining Warranty Service

If you encounter an issue with your product, you should contact BISSELL Consumer Care to locate an authorized service center. BISSELL covers the shipping costs for sending a defective product in for repair or replacement. You can reach out for assistance via the official website by selecting the support tab, by calling the dedicated consumer care phone line, or by mail. It is important to note that unauthorized or third-party repairs do not automatically void the warranty, provided they do not cause the damage in question.

Dispute Resolution and Legal Rights

This warranty provides specific legal rights, though these may vary depending on your state. BISSELL limits its liability to the purchase price of the product and is not responsible for incidental or consequential damages. Your purchase is subject to BISSELL's terms and conditions, which include provisions for dispute resolution through arbitration and a class waiver. If you wish to opt out of these specific terms, you can find more information on the official BISSELL website or by contacting their support team directly.