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Release Notes for Dell iDRAC9 Version 7.20.10.05

Comprehensive release notes for Dell iDRAC9 firmware version 7.20.10.05, including supported PowerEdge servers, resolved issues, known limitations, and installation guidelines for server administrators.

Table of contents

Important Information from the Manual

This document contains release notes for iDRAC9 firmware version 7.20.10.05. It is intended for administrators of Dell PowerEdge 15th and 16th generation servers. This release includes critical fixes for iDRAC stability. Note that this version does not support 14th generation servers.

Product Description

The Integrated Dell Remote Access Controller (iDRAC) is designed to enhance server management productivity. It allows administrators to deploy, monitor, manage, configure, update, and troubleshoot Dell servers remotely, reducing the need for physical access to the server hardware.

Installation and Upgrade Considerations

Before updating the firmware, ensure you are using a supported server model. Firmware updates can be performed via the iDRAC web interface or the host operating system.

  • Cold Reboot: For many firmware updates, a cold reboot is required instead of a warm reboot to ensure the update is applied correctly.
  • Network Settings: Any changes to network settings in iDRAC take effect after 30 seconds. Wait for this period before verifying new settings.
  • Browser Requirements: Use supported browsers such as Microsoft Edge or Mozilla Firefox. Chrome may experience issues with certain features like the HTML5 virtual console.
  • Update Procedure: Extract the self-extracting package, log in to the iDRAC web interface, navigate to Maintenance > System Update, upload the firmware file, and click Install.

Known Issues and Limitations

Administrators should be aware of the following limitations:

  • Network Operations: If network operations fail, ensure the network cable is connected and the network is properly configured.
  • Storage: Some storage operations may cause the SystemConfigHash to change.
  • Firmware Rollback: Rollback is not supported for certain components like CPLD, NVDIMM, SAS/SATA drives, and PSU on modular systems.
  • Virtual Console: If the HTML5 virtual console fails to load, clear the browser cache or use a supported browser version.

Supported Systems

This firmware version supports a wide range of 15th and 16th generation PowerEdge servers, including C-series, R-series, T-series, and XE-series models. Always verify your specific server model against the supported systems list provided in the documentation.

Resources and Support

For further assistance, documentation, and driver downloads, visit the official Dell Support website. You can access manuals and release notes by searching for your specific product or using the product selector tool.

Manufacturer information

Dell Technologies Inc.

Brand profile

Practical help

Common problems

Firmware update fails or does not apply.

Ensure you perform a cold reboot instead of a warm reboot after the update.

iDRAC GUI or Virtual Console not loading correctly.

Use a supported browser (Edge or Firefox). If using Chrome, ensure it is a recent version and clear the cache.

Network settings not saving or applying.

Wait at least 30 seconds after applying changes. Ensure the network cable is connected.

iDRAC IP displays as 0.0.0.0.

Check if there is a link detected in the selected iDRAC port.

Before use

  • Verify your server is a 15th or 16th generation PowerEdge model.
  • Ensure you have administrative access to the iDRAC web interface.
  • Download the correct firmware package from the Dell Support website.
  • Check that your browser is updated to a supported version.
  • Ensure the server is powered on and the network cable is connected.

Model compatibility

  • Supports Dell PowerEdge 15th and 16th generation servers.
  • Does not support Dell PowerEdge 14th generation servers.
  • Requires iSM version 5.1.0.0 or later.

Manual page author

Michael Turner

Technical manual editor

Reviews PDF manuals for structure, safety notes, and practical product details so readers can find the right information quickly.