User Manual for HiBoost Home 10K Mobile Signal Booster

Quick Guide from the Manual

The HiBoost Home 10K is designed to improve mobile signal in homes and offices. Proper installation is critical for performance. Key requirements include maintaining at least 20 feet of vertical separation between the indoor and outdoor antennas and ensuring the outdoor antenna is pointed toward the nearest cellular tower. Before use, you must register this device with your wireless provider.

What's Included

• Home 10K Signal Booster
• Outdoor Wide Band Directional Antenna
• Indoor Wide Band Panel Antenna
• 12V/3A AC/DC Power Supply
• Pole and Wall Mount Bracket
• Wall Mount Bracket
• 2x 30 ft HiBoost200 Low-loss Cable
• Booster Mount Hardware

How It Works

The outdoor antenna receives the signal from the nearest cellular tower and transmits it to the booster. The booster amplifies the signal and sends it to the indoor antenna, which retransmits it to your mobile device. The process works in reverse for outgoing signals.

Installation Preparation

Before starting, ensure you have a Phillips screwdriver, a drill, and a mobile phone to test signal strength. Plan your layout to ensure the booster is near an electrical outlet, well-ventilated, and away from excessive heat, moisture, or direct sunlight.

Installation Steps

1. Find the Location

Identify the location with the strongest received signal. You can use the LCD display on the booster or a mobile phone app to test signal strength at different points on the roof.

2. Install Outdoor Antenna

Mount the outdoor antenna on the roof using the provided L-bracket and U-bolt. Ensure it is pointed toward the cellular tower and is as far away as possible from the planned indoor antenna location.

3. Install Indoor Antenna

Select a location on a wall where you need better reception. Mount the indoor antenna using the included screws and hooks.

4. Install Signal Booster

Mount the booster in an easily accessible area on a wall near a power outlet. Use a surge protector rated at a minimum of 1000 Joules.

5. Run Coaxial Cable

Connect the cables from the outdoor antenna to the port marked 'Outdoor' and the indoor antenna to the port marked 'Indoor'. Tighten connections by hand and use waterproof tape on outdoor connections.

6. Power Up

Plug the power adapter into the booster and then into an AC outlet. The LED indicator should light up green.

Signal Booster Status

LCD Features

The LCD screen displays real-time uplink and downlink gain (dB) and output power (dBm). It also features indicators for:

• ISO: Flashes when there is not enough isolation between antennas.
• ALC: Flashes when the booster is receiving too much signal.
• OFF: Indicates the booster has shut off in a specific band due to oscillation or overload.

LED Status

• Power LED: Green (Normal), Off (DC power problem).
• Alarm LED: Green (Normal), Slow Flashing Green (Full output power), Quick Flashing Green (Output power too high), Quick Flashing Red (Shut off due to excessive signal).
• ISO LED: Green (Normal), Slow Flashing Green (Slight loop back), Quick Flashing Green (Deep loop back), Quick Flashing Red (Shut off due to severe self-oscillation).

Troubleshooting

• Flashing ISO: Increase distance between antennas, use barriers, or reduce downlink gain using manual controls.
• Flashing ALC: Adjust antenna direction to lower received signal or reduce downlink gain.
• Poor Coverage: Ensure the outdoor antenna is pointed correctly, try a higher gain antenna, or add more indoor antennas.

Specifications

• Max Gain: 65 dB
• Max Output Power: 12 dBm
• Frequency Range: Supports 700MHz, 800MHz, 1900MHz, and 2100MHz bands.
• Power Supply: Input AC 100-240V, Output DC 12V/3A.
• Dimensions: 8.6 x 6.5 x 2 inches.

Product Warranty

The product includes a 30-day money-back guarantee and a 3-year warranty. The warranty does not cover damage caused by misuse, abuse, neglect, or failure to use a surge-protected AC power strip.