Electronics / Monitors
Feyree 11KW Portable EV Charger User Manual
Quick guide for the Feyree 11KW portable EV charger, covering safety precautions, charging steps, app setup, LCD display navigation, and troubleshooting error codes.
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This document provides essential operating instructions for the Feyree 11KW portable EV charger. Before use, ensure the power outlet is installed by a qualified electrician and complies with local codes. The device must be properly grounded. Always inspect the cable, connector, and control box for damage before initiating a charge.
Safety and Precautions
- Do not immerse the device in water or use it in severe rain.
- Do not use if the charger, cable, or connector appears damaged or cracked.
- Do not attempt to disassemble or modify the control box.
- Operating ambient temperature range: -30°C to +55°C.
- Never use an extension cord; plug directly into a compliant outlet.
- Keep children away from the charging cable.
Charging Operation
Manual Start/Stop: Connect the plug to the vehicle. Use the button on the control box to start or stop the charging process. The screen enters saver mode after 5 minutes of inactivity; touch it to wake.
Settings: When the plug is not inserted, use the touchscreen to adjust charging current (8A-16A or 8A-32A depending on model), set delay time (0-24h), or set charge duration (0-24h).
App Setup
The charger supports Wi-Fi and Bluetooth connectivity via the Smart Life or Tuya Smart app. Download the app, enable phone Wi-Fi/Bluetooth, and select Add Device to pair the charger.
Troubleshooting
The control box displays real-time status and error codes. Common errors include:
- OverVoltage/UnderVoltage: Check input voltage at the distribution box.
- OverCurrent: Check for foreign objects in the plug or vehicle issues.
- Over TEMP: Ensure ambient temperature is below 50°C and no heat sources are nearby.
- PE Fault: Verify proper grounding of the outlet.
- Elec leakage: Check for leakage and reset the protector.
Technical Specifications
The device features IP66 protection for both the plug and control box. It supports TypeB AC 30mA + DC 6mA leakage protection. The 11KW model operates on a three-phase system (380V ±20%).
Manufacturer information
Shenzhen Feyree Technology Co., Ltd.
Practical help
Common problems
OverVoltage / UnderVoltage
Have an electrician measure the input voltage. If the issue persists long-term, contact your local power supply department.
OverCurrent
Cut power immediately, check the charging plug for foreign objects, and inspect the vehicle's on-board charger.
PE Fault
Cut power immediately and verify that the charging station is properly grounded.
Over TEMP
Ensure the ambient temperature is below 50°C and no other heat-generating equipment is nearby.
Before use
- Ensure the power outlet is installed by a licensed electrician.
- Verify the device is properly grounded.
- Check that the plug and socket are compatible.
- Inspect the charging connector, cable, and control box for scratches, rust, or breaks.
- Ensure the charging plug is clean and free of debris.
Specs in practice
- Leakage Protection
- TypeB AC 30mA + DC 6mA protection for enhanced safety.
- Operating Temperature
- The device functions between -30°C and +55°C.
Images and diagrams
- The control box features a touchscreen for settings and a physical button for manual start/stop.
- The LCD display shows real-time voltage, current, power consumption, and temperature for each phase.
- The app allows for scheduling, energy analysis, and viewing fault logs.
Model compatibility
- 3.5kW/11kW models: 8A-16A adjustable current.
- 7kW models: 8A-32A adjustable current.
- Requires Wi-Fi/Bluetooth for app features.
Manual page author
Michael Turner
Technical manual editor
Reviews PDF manuals for structure, safety notes, and practical product details so readers can find the right information quickly.