User Manual for TP-Link 0640F363AC Router

Quick guide from the manual

This document provides essential setup and troubleshooting information for your TP-Link router. Key procedures include connecting devices via WiFi or Ethernet, managing your network settings via the web interface, and interpreting LED status lights. If you experience connectivity issues, ensure your cables are secure and your device is set to obtain an IP address automatically.

Connecting your devices

You can connect your devices to the router using one of two methods:

• WiFi: Locate the network name (SSID) and password on the base of the router. Select the network on your device and enter the password.
• Ethernet: For the fastest connection, especially for streaming and gaming, plug an Ethernet cable from the router's LAN port into your device.

Web management and password

To configure your router settings or change your password:

1. Open a web browser and enter http://www.tplinkmodem.net or http://192.168.1.1.
2. Navigate to Basic > Wireless to manage your password.
3. If you forget your password, restore factory settings by holding the RESET button on the back panel for about 5 seconds while the router is powered on.

LED indicators

The router features several LED lights to indicate status:

• Power: On (Power is on), Off (Power is off).
• GPON: On (Registered), Flashing (Trying to register), Off (Not registered).
• LOS: On (No optical signal), Flashing (Signal weak), Off (Receiving signal).
• Internet: On (Connection available), Flashing (Transmitting/receiving data), Off (No connection).
• 2.4GHz / 5GHz: On (Band enabled), Flashing (Data activity), Off (Band disabled).
• WPS: Flashing (WPS sync in progress).
• LAN: On (Device connected), Flashing (Data activity), Off (No device).
• Phone: On (Off-hook), Flashing (Ringing), Off (On-hook).

Parental controls

You can manage device access to the internet:

1. Access the web management page and go to Basic > Parental Controls or Advanced > Parental Controls.
2. Switch Parental Controls to On.
3. Click Add to select a device from the list.
4. Use the clock icon to set allowed internet access times.
5. Advanced settings allow for blacklisting keywords or whitelisting domains.

USB port features

The USB port supports several functions:

• 3G/4G Connectivity: Connect a USB mobile broadband modem for primary or backup internet.
• File Sharing: Share files from a USB drive with devices on your home network.
• Remote Access: Access the USB drive when away from home.
• Media Server: Play media from USB drives on your devices.
• Charging: Charge devices via USB cable.

Phone installation

To install your phone service:

1. Disconnect the cable from your phone and replace it with the provided phone cable.
2. Plug the other end into the grey phone port on the back of the router.
3. Wait a few minutes for the router to recognize the phone, then check for a dial tone.

Support

For further assistance, you can contact support via:

• Website: heybroadband.co.uk
• Email: [email protected]
• Phone: 0330 822 2878