Software / Apps Services
ELKO SmartRelay Puck 10AX
The ELKO SmartRelay Puck 10AX is a versatile Zigbee-enabled relay designed for switching ohmic, inductive, or capacitive loads, compatible with the Wiser Home system.
Table of contents
Product Overview
The ELKO SmartRelay Puck 10AX is a smart switching device designed to control various electrical loads, including ohmic, inductive, and capacitive types. It is an essential component for modern smart home setups, allowing for remote control and automation. Please note that this device should not be used to control equipment that requires a permanent, uninterrupted power supply.
Control Options
The puck offers multiple ways to manage your connected devices. For advanced automation and remote control, it integrates seamlessly with the Wiser Home system via the Wiser Hub. For users seeking a simpler setup, the Quick Home Connect feature provides a wireless solution for Zigbee devices without requiring a hub or smartphone app. Additionally, the device supports direct, on-site operation and can be connected to an unlimited number of mechanical push-buttons for manual control.
Installation and Safety
Installation must be performed by a qualified professional who is knowledgeable in electrical networks, wiring regulations, and safety standards. When installing the puck behind a mechanical push-button, ensure the wall box is sufficiently deep to accommodate both the device and the switch mechanism. Safety is paramount; always ensure the terminal connection area is isolated from metallic parts of other devices in the same location. Do not short the outputs to neutral, and ensure that motor contacts and live conductor connections are separated by 240 VAC basic insulation. Always disconnect the device from the circuit before performing insulation resistance tests to prevent equipment damage.
Technical Specifications
The device operates on a nominal voltage of 220-240 V AC at 50/60 Hz with a nominal current of 10 AX. It features a dry contact switching channel and consumes a maximum of 0.3 W in standby mode. The compact dimensions of 43 x 43 x 22 mm allow for easy installation in standard wall boxes. It is designed to operate in temperatures between 0 ºC and 35 ºC. The device requires a neutral conductor and supports up to 10 mechanical push-buttons. It communicates via the Zigbee 3.0 protocol at a frequency of 2405-2480 MHz with a maximum transmission power of less than 10 mW.
Maintenance and Disposal
The device is maintenance-free under normal operating conditions. When testing the puck, ensure you follow all safety regulations for working on live parts and use insulated tools compliant with EN 60900. At the end of its life cycle, the device must not be disposed of with household waste. Please deliver it to an official collection point for professional recycling to protect human health and the environment.
Manufacturer information
ELKO AS
Practical help
Common problems
Device not responding to Wiser Home app
Ensure the Wiser Hub is correctly installed and the puck is properly paired with the system.
Equipment damage during installation
Ensure the device is disconnected from the circuit before performing insulation resistance tests.
Before use
- Verify that the load type is compatible (ohmic, inductive, or capacitive).
- Ensure a neutral conductor is available at the installation site.
- Check that the wall box is deep enough (>26 mm recommended).
- Confirm the circuit is disconnected from power before starting installation.
- Ensure you have insulated tools compliant with EN 60900.
- Verify that the total cable length does not exceed 50 m for 3-wire NYM cable.
Specs in practice
- Nominal current: 10 AX
- The maximum current the relay can switch for inductive loads.
- Switching channel: 1, dry contact
- A potential-free output that acts as a simple switch.
- IP rating: IP20
- Protected against solid objects over 12.5 mm; not waterproof.
- Standby: Max. 0.3 W
- The power consumption of the device when not actively switching.
Images and diagrams
- The wiring diagram shows the connection of the Live (L) and Neutral (N) wires to the puck.
- The '1' terminal represents the switched output for the load.
- The diagram illustrates the connection of mechanical push-buttons to the control input.
Model compatibility
- Requires a Wiser Hub for full Wiser Home app functionality.
- Compatible with Zigbee 3.0 certified systems.
- Supports up to 10 mechanical push-buttons for manual control.
Manual page author
David Miller
Documentation analyst
Organizes user manual content into clear summaries, with attention to model details, product context, and everyday usability.