Power / Batteries & Chargers
User Manual for Mophie Powerstation Wireless 10KYXW
Quick start guide and safety instructions for the Mophie Powerstation Wireless (10KYXW). Learn how to charge, use, and maintain your wireless power bank.
Table of contents
Important Information
This document provides essential safety, usage, and maintenance instructions for the Mophie Powerstation Wireless (Model 10KYXW). Please read all instructions carefully before using the product to prevent damage, overheating, or injury.
Safety Instructions
- Initial Charge: Fully charge the Powerstation before its first use. Press the charge status button to confirm all four status LEDs light up.
- Temperature Limits: Do not store or operate the device in high-temperature environments, including direct sunlight or enclosed, unventilated spaces like bags or pockets. Exposure to temperatures above 212°F (100°C) may cause an explosion.
- Physical Damage: If the device shows signs of dents, punctures, tears, deformation, or corrosion, discontinue use immediately and contact the manufacturer.
- Handling: Do not disassemble, modify, or attempt to repair the device. Keep fingers and hands out of the product.
- Moisture: Do not expose the battery case to rain or snow.
Charging the Powerstation
To charge the Powerstation, connect it to a power source. Ensure the device is fully charged before disconnecting. Do not disconnect the Powerstation from a connected device while it is charging; wait until the device is fully charged.
Usage and Operation
- Wireless Charging: To comply with FCC RF exposure requirements, maintain a separation distance of at least 20 cm from all persons during wireless charging.
- Overloading: Do not use the battery case beyond its output rating. Overloading outputs may result in a risk of fire or injury.
- Compatibility: Use only certified peripherals and shielded cables to comply with FCC Class B digital device limits.
Maintenance and Disposal
- Cleaning: Keep the device clean and free of debris.
- Disposal: Never dispose of batteries in the garbage. This is unlawful under state and federal environmental laws. Always take used batteries to a local battery-recycling center.
- Storage: Switch off the Powerstation when not in use. It will automatically switch off when disconnected from a device.
Warranty and Support
This product is warranted for two years from the date of purchase. Keep your purchase receipt as proof of purchase and register your product at mophie.com/warranty. For customer service, call 1-888-8mophie (1-888-866-7443) or international +1 (269) 743-1340. Visit www.mophie.com/cs for more information.
Official resources from the manual
Practical help
Common problems
Device is excessively hot, emitting odor, or deformed
Immediately stop all product use and contact the manufacturer.
Interference with radio or television reception
Reorient or relocate the receiving antenna, increase separation between equipment and receiver, or connect to a different circuit outlet.
Device damaged (dents, punctures, corrosion)
Discontinue use immediately and dispose of at a local battery-recycling center.
Before use
- Fully charge the Powerstation before first use.
- Verify all 4 status LEDs light up when pressing the charge status button.
- Inspect the device for any physical damage or deformation.
- Ensure you are not operating the device in an enclosed, unventilated space.
Specs in practice
- LED Status Indicators
- Displays the current charge level of the Powerstation.
- Wireless Charging Distance
- Must maintain at least 20 cm separation from all persons for FCC compliance.
Model compatibility
- Must be used with certified peripherals and shielded cables to comply with FCC Class B digital device limits.
- Non-certified peripherals or non-shielded cables may result in radio or reception interference.
Manual page author
Emily Carter
User documentation editor
Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.