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User Manual for Homcom Apollo 18C Electric Fireplace Insert

Quick guide for the Homcom Apollo 18C electric fireplace insert. Includes assembly steps, operating instructions, maintenance tips, and troubleshooting guide.

Table of contents

Manual images

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Quick guide from the manual

The Homcom Apollo 18C is an electric fireplace insert designed for indoor floor installation. Before use, ensure the unit is placed away from direct sunlight and dust. Keep all combustible materials (furniture, curtains, etc.) at least 3 feet (0.9m) away from the front, sides, and rear of the heater. Always plug the unit directly into a grounded wall outlet; do not use extension cords or power strips.

Grounding instructions
Grounding instructions

Assembly Instructions

Required Tools: Phillips screwdriver (not included).

Attaching the metal trims
Attaching the metal trims
Installing the fireplace insert
Installing the fireplace insert

1. Attaching the Metal Trims:

  • Align the metal trims (AA and BB) with the fireplace insert.
  • Secure the trims using the provided screws (DD).

2. Installing the Fireplace Insert:

  • Place the insert into the desired location.
  • Secure the unit using the provided screws (CC) as shown in the assembly diagram.

Operating Instructions

The control panel is located on the top right of the unit.

Control panel layout
Control panel layout
  • Power ON/OFF: Press the Power button to put the fireplace into standby mode and activate the flame effect.
  • Heater: Press the Heater button to turn on the heater and blower.

Maintenance and Cleaning

Periodic cleaning of the fan/heater unit is recommended. Always turn the unit OFF and unplug it before cleaning.

Exploded view of the fireplace
Exploded view of the fireplace
  • Use a damp cloth (water only) to clean the exterior. Do not use abrasive cleaners.
  • Vacuum the firebox vents periodically to prevent dust buildup.
  • If the unit has been submerged in water, do not use it; contact a qualified service technician.

Troubleshooting

If you encounter issues, check the following:

  • No power: Ensure the unit is plugged into a standard 120V outlet.
  • Flame effect not visible: Open the bottom of the unit and check if the "spinner" is correctly mounted at the rear. Check if the spinning motor is functioning.
  • Heater doesn't work: Turn all switches to OFF, unplug the unit for 10 minutes, then plug it back in.
  • Unusual noise: A slight noise from the fan or flame motor is normal. If the noise is excessive, check if the screws attaching the flame motor are tightened.

Specifications

  • Dimensions: 18 x 5 x 17 1/8 inch (45.7 x 12.8 x 43.5 cm)
  • Voltage: 120V~
  • Frequency: 60Hz
  • Watts: 1400 Watts
  • Net Weight: 5.7 kg
  • Gross Weight: 7.4 kg

Manufacturer information

HOMCOM

Brand profile

Practical help

Common problems

No power

Check that the unit is plugged into a standard 120V outlet.

Flame effect not visible

Open the bottom of the unit and check if the spinner is correctly mounted at the rear. Verify if the spinning motor is functioning.

Heater does not work

Turn all switches to OFF, unplug the unit for 10 minutes, then plug it back in.

Unusual noise

Check if the screws attaching the flame motor are tightened.

Before use

  • Ensure the unit is installed on the floor only.
  • Keep combustible materials at least 3 feet (0.9m) away.
  • Do not use an extension cord or power strip.
  • Ensure the outlet is properly grounded.
  • Do not use in bathrooms or laundry areas.

Images and diagrams

  • The exploded view identifies 7 main components, including the heater/blower assembly, flame generator, and circuit board.
  • The grounding diagram illustrates the correct 3-prong plug configuration for a grounded outlet.

Model compatibility

  • For indoor use only.
  • Not intended for use in bathrooms or laundry areas.
  • Must be installed on the floor; not a movable fireplace.

Manual page author

Michael Turner

Technical manual editor

Reviews PDF manuals for structure, safety notes, and practical product details so readers can find the right information quickly.