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User Manual for HP 100W G6 Docking Station

Quick guide for the HP 100W G6 Docking Station, covering setup, hardware components, firmware updates, monitor configuration, and troubleshooting steps.

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Quick guide from the manual

This document provides essential instructions for installing, configuring, and using the HP 100W G6 Docking Station. It covers hardware identification, power connection, computer integration, and troubleshooting common connectivity or display issues.

Device description

The docking station features various ports for connectivity:

Top view of the docking station with power button
Top view of the docking station with power button
  • Top: Power button and status indicator.
  • Right side: 10 Gbps USB port and security lock slot.
  • Front: 10 Gbps USB Type-C port and light bar.
  • Rear: Two 5 Gbps USB ports, two DisplayPort v1.4 ports, RJ-45 network jack, HDMI v2.1 port, and a 10 Gbps USB Type-C port.

Setup and installation

To set up the docking station:

Locate the USB-C port on the docking station.
Locate the USB-C port on the docking station.
Identify the USB-A port and the security lock slot.
Identify the USB-A port and the security lock slot.
Identify the rear ports including USB-A, DisplayPort, Ethernet, HDMI, and USB-C.
Identify the rear ports including USB-A, DisplayPort, Ethernet, HDMI, and USB-C.
Slide the locking mechanism on the base of the unit.
Slide the locking mechanism on the base of the unit.
Unlock the base cover by moving the switch in the direction of the arrow.
Unlock the base cover by moving the switch in the direction of the arrow.
Connect the power cable to the port on the underside of the device.
Connect the power cable to the port on the underside of the device.
Lift the base cover off the docking station.
Lift the base cover off the docking station.
Connecting the power cable to the dock and wall outlet
Connecting the power cable to the dock and wall outlet
Connecting the dock to a computer via USB Type-C
Connecting the dock to a computer via USB Type-C
Connecting an HDMI monitor
Connecting an HDMI monitor
Attaching the security lock
Attaching the security lock
  1. Place the dock upside down and slide the lock switch to the unlock position.
  2. Slide the cover back and lift it off.
  3. Connect the power adapter to the port on the bottom and route the cable through the channel.
  4. Reattach the cover, slide it forward until it clicks, and lock the switch.
  5. Connect the power cable to an AC outlet.
  6. Connect the dock to your computer using the USB Type-C cable.

Software and firmware

Use the myHP app to access support and product information. Firmware can be updated via the dock's configuration page (accessible at http://hpdock/local/ after connecting via Wi-Fi) or by using the HP Firmware Installer (HPFirmwareInstaller.exe) on a connected computer.

Monitor configuration

You can connect up to three external monitors. Use Windows display settings (Start, Settings, System) or press the Windows key + p to toggle between display modes such as Extend, Duplicate, or Second screen only.

Troubleshooting

If devices are not working, ensure the dock is properly powered and connected. If a USB device fails, try resetting the port by disconnecting the device, the power cable, and the dock from the computer, then reconnecting them in order. For video issues, ensure the latest Intel drivers are installed or adjust the resolution settings.

Safety and maintenance

Always use the provided power cable. Do not connect modem or telephone cables to the RJ-45 network jack. Keep the dock in a well-ventilated area within the specified operating temperature range (0°C to 35°C).

Manufacturer information

HP Inc.

Brand profile

Practical help

Common problems

Status light is off

Ensure the power cable is connected to a wall outlet and the dock.

Connected USB device not working

Reset the port: disconnect the device, unplug the dock's power, disconnect the dock from the computer, then reconnect everything.

External monitor not detected

Ensure the monitor is configured in Windows display settings or update Intel graphics drivers.

Video is distorted

Adjust the display scaling in Windows settings to a maximum of 225%.

Before use

  • Verify the dock is connected to a power source.
  • Ensure the computer is running a supported OS (Windows 11, Linux, macOS, ChromeOS, or ThinPro).
  • Check that the USB Type-C cable is securely connected to both the dock and the computer.
  • Ensure you have administrator rights on the computer for initial setup.

Specs in practice

Power Delivery
Provides up to 100W of power to the connected computer via USB Type-C.
Operating Temperature
Recommended range is 0°C to 35°C (32°F to 95°F).

Images and diagrams

  • The top panel features a power button with a status LED that indicates connection and firmware update states.
  • The rear panel contains the primary connectivity ports including HDMI, DisplayPort, and RJ-45.
  • The bottom panel houses the power connection and the locking mechanism for the base cover.

Model compatibility

  • Requires USB-C, HDMI 2.1/2.0, and DisplayPort 1.4 support on the host computer for full functionality.
  • Some features may not be available on all computer models.
  • Windows in S-mode may limit compatibility with certain third-party accessories.

Manual page author

Emily Carter

User documentation editor

Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.