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User Manual for mophie powerstation pro Power Bank

Quick guide for the mophie powerstation pro power bank. Learn how to charge the device, check battery levels, and safely power your electronics.

Quick answers from the manual

Quick answer

  • To charge the mophie powerstation pro, connect it to a power source. To charge your devices, connect them to the output ports on the power bank. Press the status button to check the remaining battery level via the 4 LEDs. p. 2, 3, 4

Key actions

  • Charge the power bank before first use. p. 5
  • Check battery level. p. 2

First start

  • Fully charge the unit until all 4 LEDs light up. p. 5

Problems and fixes

Device is excessively hot, emitting odor, or deformed.

Immediately stop product use and contact the manufacturer.

p. 5

Maintenance and reset

  • Switch off the power bank when not in use. p. 5

Where to find it in the PDF

  • Charging and Status p. 2
  • Charging Devices p. 3, 4
  • Safety Instructions p. 5
Table of contents

Manual images

Click an image to enlarge

Quick guide from the manual

The mophie powerstation pro is a portable power bank designed to charge your mobile devices. Before using it for the first time, ensure the device is fully charged. You can check the remaining battery level by pressing the charge status button, which will light up the 4 status LEDs.

Charging the powerstation

To charge the power bank, connect it to a power source using the appropriate cable. Ensure the device is fully charged before use.

Charging your devices

To charge your mobile devices, connect them to the output ports on the power bank. The power bank can charge multiple devices simultaneously. Do not disconnect the power bank from a connected device while it is charging; wait until the device is fully charged.

Charging a single device
Charging a single device
Charging multiple devices
Charging multiple devices

Important safety instructions

  • Temperature: Do not store the device in high-temperature environments, including intense sunlight or near heat sources. Exposure to temperatures above 212°F (100°C) may cause an explosion.
  • Usage: Operate the device only in open-air conditions. Do not use it in enclosed, unventilated spaces like pockets, purses, or carrying bags, as this may cause overheating.
  • Handling: Do not disassemble, modify, or attempt to replace any parts of the device. Avoid drops, bumps, or impacts. If the device is damaged (dents, punctures, corrosion), discontinue use immediately.
  • Water: Do not expose the power bank to rain or snow.
  • Disposal: Never dispose of batteries in the garbage. Take used batteries to a local battery-recycling center.
  • Supervision: If used by a minor, an adult must provide supervision and instructions.

Troubleshooting and maintenance

If you find that your device is excessively hot, emitting an odor, is deformed, abraded, cut, or demonstrating abnormal behavior, immediately stop using the product and contact the manufacturer. Switch off the power bank when not in use; it will automatically switch off when disconnected from a device.

Customer service

For support, you can contact mophie via telephone at 1-888-8mophie (1-888-866-7443) or international at +1 (269) 743-1340. Visit their website at www.mophie.com/cs for more information.

Practical help

Common problems

Device is excessively hot, emitting odor, or deformed

Immediately stop using the product and contact the manufacturer.

Power bank not charging devices

Ensure the power bank is fully charged and the cable is securely connected to both the power bank and the device.

Before use

  • Fully charge the power bank before first use.
  • Check the device for any physical damage such as dents, punctures, or corrosion.
  • Ensure you are using the correct cable for your device.
  • Verify the device is in an open-air environment during operation.

Specs in practice

4 Status LEDs
Indicates the remaining battery charge level when the status button is pressed.

Images and diagrams

  • Page 2: Shows how to charge the power bank and check the battery status.
  • Page 3: Shows how to charge a single device.
  • Page 4: Shows how to charge multiple devices simultaneously.

Model compatibility

  • Consult your device packaging to determine if this product is compatible with your particular device.

Manual page author

Emily Carter

User documentation editor

Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.