Important Information Manual for Philips 243B9H Monitor
This important information manual for the Philips 243B9H monitor provides essential regulatory compliance details, warranty terms by region, repairability information, and global service contact details.
Quick answers from the manual
Quick answer
- This document contains regulatory compliance information, warranty terms by region, repairability details, and global service contact information for the Philips 243B9H monitor. p. 1, 2, 22, 37
Key actions
- Contact local service center for repairs p. 3
- Register product for support p. 1
Problems and fixes
Remove fuse cover, fit a BS 1362 5A approved fuse, and retit the cover.
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Where to find it in the PDF
- Regulatory Information p. 2, 9, 16
- Warranty Statement p. 22, 36
- Service Contact Information p. 37, 40
Table of contents
Manual images
Click an image to enlargeImportant Information from the Manual
This document serves as an important information guide for the Philips 243B9H monitor. It contains regulatory compliance statements, warranty information, repairability guidelines, and global service contact details. It is not an operational user manual for monitor settings or features.
Regulatory Information
The monitor complies with various international standards, including:
- EPEAT: Evaluates environmental attributes. Registered products meet ENERGY STAR energy efficiency specifications.
- ENERGY STAR: The product qualifies for ENERGY STAR in its default settings. Changing factory default picture settings may increase power consumption.
- CE Declaration: Complies with directives regarding Electromagnetic Compatibility (2014/30/EU), Low-voltage (2014/35/EU), ErP (2009/125/EC), RoHS (2011/65/EU), and Radio Equipment (2014/53/EU).
- FCC Notice: Complies with Part 15 of the FCC Rules for Class B digital devices.
Repairability and Spare Parts
To reduce environmental impact, the product has specific components that are replaceable or repairable for 5 years after the point of sale (for EPEAT registered products) or 3 years (for non-EPEAT models).
- Connectivity and Power Cables: Replaceable by hand without tools. Contact your dealer or local service center to confirm specifications.
- External Power Supply: Replaceable and repairable. Contact your local service center for assistance.
- Display Panel/Assembly and Internal Power Supply: Not replaceable by the user, but repairable by authorized service centers.
UK Plug Connection
If you are using the monitor in the UK, please note the following:


- Warning: This appliance must be earthed.
- Fuse Replacement: Use a BS 1362 5A, A.S.T.A., or BSI approved fuse.
- Wiring Code:
- Blue: Neutral (N)
- Brown: Live (L)
- Green & Yellow: Earth (E)
Warranty and Service
Warranty periods vary by region and product category. Please refer to the warranty tables in the document to find the specific coverage for your region. For technical support or service, refer to the contact information provided in the Service Contact Information section of this manual.
Manufacturer information
Philips
Practical help
Common problems
Contact your local service center. Do not attempt to repair the display panel or internal power supply yourself to avoid risk.
Cut off the plug and fit an appropriate 3-pin plug. Ensure the fuse used is 5A.
Before use
- Ensure the monitor is switched off when not in use for long periods.
- Check that the power plug and cable are easily accessible.
- Verify the monitor is connected to a properly earthed socket (UK only).
- Register your product at www.philips.com/welcome for support.
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Images and diagrams
- UK Plug Wiring: Connect the Green & Yellow wire to the terminal marked 'E' or Earth symbol, the Blue wire to the terminal marked 'N' or Black, and the Brown wire to the terminal marked 'L' or Red.
Model compatibility
- EPEAT registered products have spare parts available for at least 5 years after sale or 2 years after production ends.
- Non-EPEAT models have spare parts available for at least 3 years after sale or 1 year after production ends.
Manual page author
Michael Turner
Technical manual editor