User Manual for TC Helicon GoXLR Online Broadcaster Platform

Quick guide from the manual

The GoXLR is a 4-channel mixer designed for online broadcasting. To operate the device, you must download and install the GoXLR app. The setup process involves connecting the device via USB, configuring Windows sound settings to route audio to the correct faders, and setting up your streaming software (OBS, Streamlabs, or XSplit) to use the GoXLR Stream Mix.

Controls

The GoXLR features several physical controls for real-time audio management:

• Scribble Strips: Used for naming channels.
• Channel Faders: Control individual channel levels in your mix.
• Channel Mute: Switches for muting channels in the mixer.
• Voice FX Presets: Store up to six effects presets.
• Voice FX Controls: Real-time control of assigned effects parameters.
• Megaphone/Robot/Hardtune: Buttons to apply specific vocal effects.
• FX: Turns all voice effects on or off.
• !@#$* Button: Instantly censors and "bleeps out" your mic.
• Cough Button: Mutes the microphone while held.
• Sample Pads & Bank: Used for recording, storing, and playing back samples and bumpers.

Setup Steps

Follow these steps to get your GoXLR running:

1. Download and install the GoXLR app from the official website.
2. Connect the GoXLR to your computer via USB and connect the power supply.
3. Open the GoXLR app and ensure it displays "GoXLR connected via USB".
4. In Windows Sound Settings, set your output device to "System (TC-HELICON GoXLR)" and input device to "Chat Mic (TC-HELICON GoXLR)".
5. For chat applications (Discord, Skype, etc.), select "Chat Mic" as the input and "Chat" as the output device.
6. In your streaming software (e.g., OBS), select "GoXLR Stream Mix" as your primary audio input device.

Connection Diagram

The GoXLR supports various inputs including professional XLR microphones, headset microphones, and external audio devices. It also features a line out for streaming computers or speakers, and an optical input for gaming consoles. Ensure analog audio cables are routed away from power cables to prevent interference.

Troubleshooting

If you experience issues, try the following:

• Excessive hum/noise: Check grounding, keep cables away from power supplies, or use a Ground Loop Isolator.
• Can't hear mic: Ensure the correct mic type (Condenser 48V if needed) is selected in the app, check the mute button, and ensure only one mic (XLR or 3.5mm) is connected.
• App won't connect: Close the app, unplug the GoXLR power, plug it back in, and restart the app.

Specifications

The GoXLR features 24-bit @ 48 kHz A/D – D/A conversion, a frequency response of 10 Hz to 20 kHz, and a dynamic range of > 110 dB. It requires a 12 V DC power supply.