Installation Guide for Avigilon H6A and H6X Bullet Camera

Quick guide from the manual

This guide provides instructions for installing and configuring Avigilon H6A and H6X bullet cameras. Key steps include mounting the junction box, connecting power and network cables, and initializing the camera via the web interface or Avigilon Control Center (ACC). Note that H6A models include a built-in microphone, while H6X models do not.

Installation

Before installing, ensure you have the necessary tools, including the provided T20 Pin-In star-shaped driver. The camera should be mounted to a stable surface, ideally above 2.74 m (9 feet), with a downward tilt of no more than 45 degrees.

Mounting the Junction Box

• Use the provided mounting template to drill holes in the mounting surface.
• If using a side conduit, secure the conduit pipe with a clamp.
• Fasten the junction box to the surface and pull cables through.
• It is recommended to apply silicone sealant around the edge of the junction box to prevent moisture ingress.
• Hook the camera onto the junction box using the mounting hooks to hold it in place while connecting cables.

Connecting Cables

Ensure cable connections are protected from moisture. Connect external I/O devices or microphones to the terminal blocks if required. Thread the Ethernet cable through the grommet and connect it to the RJ-45 port. The Link LED will turn on once a network link is established.

Configuration

Once installed, you must initialize the camera by creating an administrator user. This can be done via the camera's web interface, the Camera Configuration Tool, or the ACC Client software. If the camera is in a factory default state, you will be prompted to create a user upon first connection.

Power and External Devices

The camera supports Power over Ethernet (PoE) or external 12-24 VDC power. H6X models support seamless failover between PoE and auxiliary power, provided PoE Class 4 (25.5W) is available. H6A models experience a non-seamless failover, meaning they may power off briefly when switching power sources.

Troubleshooting

If the camera is not functioning as expected, check the Connection Status LED indicator. If the green LED is off and the amber LED is on, or if both LEDs are off, perform a physical factory reset using the firmware revert button located in the configuration panel. Press and hold the button for 3 seconds using a paperclip.