Electronics / Stream Controllers
User Manual for Elgato Stream Deck 20GBA9901
Quick start guide for the Elgato Stream Deck 20GBA9901. Learn how to install the software, connect the device, customize keys, create folders, and manage your setup.
Quick answers from the manual
Quick answer
- To set up your Elgato Stream Deck, download the app from elgato.com/download, connect the device directly to a USB port on your computer, and use the software to drag and drop actions onto the keys. p. 3
Key actions
- Download and install the Stream Deck app p. 3
- Connect device directly to USB port p. 3
- Customize keys via drag and drop p. 4
First start
- Install software and connect via USB p. 3
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Problems and fixes
Connection issues
Do not use a USB hub; connect directly to the computer.
p. 3Maintenance and reset
- Faceplates can be switched out p. 6
Technical specifications
| Parameter | Value | Meaning | Pages |
|---|---|---|---|
| Icon Resolution | 72 x 72 pixels | Recommended size for custom icons | p. 4 |
Where to find it in the PDF
- Setup and Connection p. 3
- Customization p. 4
- Folders and Management p. 5, 6
Table of contents
Manual images
Click an image to enlargeQuick guide from the manual
This guide provides the essential steps to set up and use your Elgato Stream Deck. The device requires the Stream Deck app to function and is designed for direct connection to your computer's USB port.
Installation
Follow these steps to prepare your device:
- Download the software: Visit elgato.com/download to download and install the latest version of the Stream Deck app.
- Connect the device: Plug the Stream Deck directly into a USB port on your PC or Mac. Do not use a USB hub, as it may cause connectivity issues.
Customizing your Stream Deck
Once the app is installed and the device is connected, you can personalize your keys:
- Assign actions: Launch the Stream Deck app. Drag actions from the right panel and drop them onto your desired keys on the left.
- Personalize icons: You can use custom icons for your keys. For the best results, use .jpg or .png files with a resolution of 72 x 72 pixels.
Advanced features
- Creating folders: Drag and drop the "Create Folder" action onto a key. You can then drag and drop other actions into that folder. Tap the back key on the device to exit a folder and return to the main configuration.
- Managing keys: Right-click on any key in the app to access options such as Copy, Delete, or Copy to folder.
Maintenance
The faceplates on the Stream Deck can be easily switched out to allow for custom designs.
Social media integration
You can connect your social media accounts within the app's Preferences menu to interact with your audience directly through the Stream Deck.
Official resources from the manual
Manufacturer information
Elgato
Practical help
Common problems
Device not recognized or unstable connection
Ensure the Stream Deck is connected directly to a USB port on your PC or Mac. Do not use a USB hub.
Before use
- Download and install the Stream Deck app from elgato.com/download
- Ensure a direct USB port is available on your computer
- Prepare custom icons in .jpg or .png format (72x72 pixels)
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Images and diagrams
- The setup process involves downloading the software and connecting the device directly to the computer.
- Customization is performed via drag-and-drop in the software interface.
- Folders are created by dragging the 'Create Folder' action onto a key.
Model compatibility
- Compatible with PC and Mac.
- Requires direct USB connection (no hubs).
Manual page author
Emily Carter
User documentation editor