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Operation and Installation Guide for First Alert Waterproof Fire Safe

Quick guide for First Alert Waterproof Fire Safes (models 2011F, 2013F, 2017F, 2030F, 2037F, 2037FM, 2037WF). Learn how to properly open, close, store, and maintain your safe, including wheel assembly instructions for model 2037WF.

Quick answers from the manual

Quick answer

  • This guide provides instructions for operating and installing First Alert Waterproof Fire Safes. Key safety rules include storing the safe flat, never keeping keys inside, and not storing firearms or medication. p. 2

Key actions

  • Store the safe in a flat, horizontal position. p. 2
  • Air out the safe for at least 20 minutes every two weeks. p. 2

Problems and fixes

Lost keys

Contact Consumer Affairs at 1-800-323-9005 with your Key Number.

p. 3, 4
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Maintenance and reset

  • Clean with a damp cloth and dry. Do not use solvents. p. 2

Technical specifications

Parameter Value Meaning Pages
Fire Rating 350°F for 30 mins Interior temperature protection p. 2

Where to find it in the PDF

  • Proper Use and Safety p. 2
  • Opening and Closing p. 3
  • Warranty and Support p. 4
Table of contents

Manual images

Click an image to enlarge

Quick guide from the manual

This guide applies to First Alert Waterproof Fire Safes. Key safety requirements include storing the safe in a flat, horizontal position to ensure fire protection, never storing keys inside the safe, and not storing firearms or medication. Note that model 2011F is fire-resistant only and is not waterproof.

Package contents
Package contents

Proper use and safety

First Alert Waterproof Fire Safes are designed to protect paper records and valuables. UL testing confirms the interior temperature remains below 350°F for 30 minutes during a fire up to 1550°F. For optimal performance, air out the safe for at least 20 minutes every two weeks. Avoid placing the safe in areas of high humidity. If storing delicate items like pictures or jewelry, place them in an air-tight container first.

Correct storage orientation
Correct storage orientation

Opening and closing the safe

Opening: Insert the key into the lock and turn clockwise. Push the large button and the locking latch will open and spring forward. Once the latch clears the lip, you can open the lid.

Closing: Close the lid, ensuring contents do not obstruct the seal. Push the latch back and down onto the lid clasp until it snaps into the closed position. Turn the key counter-clockwise to the left and remove it to lock the safe.

Assembling wheels

For model 2037WF, if the safe includes Easy Roller Wheels, follow the assembly instructions included in the box. Ensure the instructions on the wheel cart are upright and facing outward. After assembly, place the safe onto the cart. Do not sit or stand on the wheels. The maximum weight supported is 85 lbs.

Maintenance and care

To clean the safe, wash with a damp cloth and dry. Never use paint thinners or chemical solvents, as they can permanently damage the finish.

Warranty and support

If service is required, do not return the product to the retailer. Contact Consumer Affairs at 1-800-323-9005 (7:30 a.m. – 5 p.m. Central Standard Time, Monday through Friday). Have your model number and date of purchase ready. The product includes a Lifetime After Fire Replacement Guarantee and a 5-year limited warranty.

Manufacturer information

First Alert

Brand profile

Practical help

Common problems

Safe is not waterproof

Model 2011F is fire-resistant only and is not waterproof.

Lost keys

Contact First Alert Consumer Affairs at 1-800-323-9005 with your Key Number to order replacements.

Safe contents damaged by fire

Contact BRK Consumer Affairs to utilize the Lifetime After Fire Replacement Guarantee.

Before use

  • Record all safe identification numbers on the form on page 4.
  • Store keys outside the safe, never inside.
  • Ensure the safe is stored in a flat, horizontal position.
  • Air out the safe for at least 20 minutes every two weeks.
  • Do not store firearms or medication in the safe.
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Specs in practice

Fire Resistance
Interior temperature remains below 350°F for 30 minutes during a fire up to 1550°F.
Waterproof Rating
Validated to be waterproof when fully submerged for up to 1 hour (except 2011F).
Wheel Weight Limit
Maximum weight supported by Easy Roller Wheels is 85 lbs.

Images and diagrams

  • The safe must be stored flat; storing on sides or ends will not protect contents during a fire.
  • The locking latch must be fully engaged and the key turned counter-clockwise to lock.

Model compatibility

  • Model 2011F is not waterproof.
  • Easy Roller Wheels are for model 2037WF only.

Manual page author

David Miller

Documentation analyst

Organizes user manual content into clear summaries, with attention to model details, product context, and everyday usability.