Home Appliances / Parts & Accessories
User Manual for Samsung 24500W0 Wireless Charger
Quick guide for the Samsung 24500W0 wireless charger. Learn about LED status indicators, proper phone placement, safety precautions regarding metal objects, and troubleshooting charging errors.
Quick answers from the manual
Quick answer
- The Samsung 24500W0 is a 15W wireless charger. To use it, place your Qi-compatible phone flat and face up in the center of the mat. A blue LED indicates charging, while a red LED indicates an error (metal object detected or overheating). p. 1
Key actions
- Place phone flat and face up in the center of the charger. p. 1
First start
- Connect the charger to power, then place your Qi-compatible device on the center of the mat. p. 1
Show 3 more answers Show less
Problems and fixes
Red LED light
Remove metal objects, RFID cards, or credit cards from the charging area. If overheating, wait for the charger to cool down.
p. 1Technical specifications
| Parameter | Value | Meaning | Pages |
|---|---|---|---|
| Input | 12VDC 3.2A | Power requirements | p. 1 |
| Max Output | 15W | Maximum charging power | p. 1 |
Where to find it in the PDF
- Operation and Safety p. 1
- Regulatory Information p. 2
Table of contents
Quick guide from the manual
The Samsung 24500W0 is a 15W wireless charger compatible with Qi 1.3.3, Samsung, and Apple fast charge standards. This guide provides essential information on operation, safety, and troubleshooting to ensure optimal performance.
Operation
To charge your device, place the phone flat on the charger, face up. For optimal charging, position the phone in the center of the charger. Charging should begin within a few seconds. The charging duration depends on the phone and battery condition, but most devices with a good battery will charge from empty in under 2 hours.
LED Status Indicators
- Off: No phone detected or the charger is not powered.
- Blue: Charging in progress.
- Green: Charging complete (Note: Some phones, such as iPhones, may not indicate charge complete).
- Red: Charging halted. This indicates that metal foreign objects or RFID cards were detected, or the charger has overheated.
Troubleshooting and Error Handling
If the LED indicator turns red, the charger has halted operation. Follow these steps to resolve the issue:
- Remove the phone and all metal objects, credit cards, passports, or RFID tags from the charging area.
- Wait for the LED to turn off, then place the phone back on the charger.
- Ensure the phone is lying flat. If a phone case prevents it from lying flat, remove the case.
- Verify that your phone is Qi-compatible.
- Check the phone case for metal objects inside.
- If the charger is overheating, it will dynamically reduce charging or halt until the temperature drops.
Safety Precautions
To ensure safe operation and prevent damage to the charger or your devices, observe the following:
- No Metal Objects: Do not place coins, keys, or other metal objects on the charging surface, as they may heat up. The charger will not operate if metal is detected.
- No RFID/Cards: Do not place credit cards, passports, or RFID tags on the charging surface, as they may be damaged.
- Case Restrictions: Phone cases should not exceed approximately 2mm in thickness and must not contain compartments on the back.
- Temperature Limits: The phone cannot charge if the battery temperature exceeds the manufacturer's design limit. It is recommended to maintain an internal vehicle temperature below 30°C (86°F).
Technical Specifications
- Compatibility: Qi 1.3.3, Samsung & Apple fast charge.
- Maximum Power: 15W.
- Power Requirements: 12VDC 3.2A.
Manufacturer information
Samsung Electronics
Practical help
Common problems
Red LED light
Remove metal objects, RFID cards, or credit cards from the charging area. Ensure the phone is flat. If the charger is overheating, wait for it to cool down.
Phone not charging
Ensure the phone is centered on the charger, face up. Check if the phone case is too thick (>2mm) or contains metal/compartments.
Before use
- Ensure the charger is connected to a power source.
- Remove any metal objects (coins, keys) from the charging surface.
- Remove credit cards or RFID tags from the charging area.
- Ensure the phone case is not thicker than 2mm and contains no metal.
Show more Show less
Model compatibility
- Compatible with Qi 1.3.3, Samsung, and Apple fast charge.
- Phone cases must be under 2mm thick and contain no metal or compartments.
Manual page author
David Miller
Documentation analyst