User Manual for Segway Ninebot eKickScooter E2 Plus II
Quick guide for the Segway Ninebot eKickScooter E2 Plus II (Model 051402UU). Includes dashboard controls, speed modes, error code troubleshooting, maintenance schedule, and technical specifications.
Table of contents
Manual images
Click an image to enlargeQuick guide from the manual
This document provides essential operating and maintenance instructions for the Segway Ninebot eKickScooter E2 Plus II (Model 051402UU). Users must install the Segway Mobility app to activate the scooter, receive firmware updates, and access safety instructions.
Scooter Diagram and Controls
The scooter features a dashboard, electronic throttle, brake lever, and folding mechanism. The power button is located on the dashboard. Key components include the hub motor, drum brake, and battery compartment.

Dashboard and Power Button
The dashboard displays speed, error codes, battery level, and status icons. Use the power button for the following functions:

- Power On: Press the button.
- Power Off: Press and hold for 2 seconds.
- Lights: Press the button while the scooter is on to toggle the headlight and tail light.
- Speed Modes: Press the button twice to switch between modes.
Speed Modes
There are 4 available speed modes:
- E (Energy-saving mode): 9.3 mph (15 km/h)
- D (Standard mode): 12.4 mph (20 km/h)
- S (Sport mode): 15.5 mph (25 km/h)
- Walk mode: 3.1 mph (5 km/h)
Maintenance Schedule
Regular maintenance is essential for safety. Perform checks every 3 months, every 6 months (or 500 km), and after 2 years (or 5000 km).

- Mainframe: Wipe clean with a soft, wet cloth.
- Tires: Check for cracks, deformation, or significant wear.
- Screws: Tighten handlebar/stem screws (5.5±0.3 N·m), throttle screw (2±0.1 N·m), brake lever screws (5±0.1 N·m), and stem top screws (2±0.1 N·m).
- Brakes: Ensure the rear wheel spins freely and stops when the brake lever is squeezed.
- Battery: Replace after 500 charge/discharge cycles or 10,000 km. Charge once every 60 days if stored long-term.
Troubleshooting
The dashboard displays error codes if a fault is detected. Common codes include:
- 10: Bluetooth communication failure.
- 14: Abnormal throttle hall sampling.
- 15: Abnormal brake hall sampling.
- 40: Abnormal controller temperature (too high).
- 52: Motor stalled.
For most errors, check connections or contact after-sales service or an authorized dealer.
Technical Specifications
- Model: 051402UU
- Max Payload: 198 lbs (90 kg)
- Max Speed: Approx. 15.5 mph (25 km/h)
- Range: Approx. 12.4 miles (20 km)
- Charging Time: Approx. 7.5 hours
- IP Rating: IPX4
Manufacturer information
Segway
Practical help
Common problems
Bluetooth communication failure. Check the connection of the dashboard communication wire and control cable.
Abnormal throttle hall sampling. Check if the throttle is pressed when powered on.
Abnormal brake hall sampling. Check if the brake lever is squeezed when powered on.
Abnormal controller temperature. The controller is too hot; contact after-sales service.
Motor stalled. Check if the scooter is overloaded.
Before use
- Install the Segway Mobility app.
- Activate the KickScooter via the app.
- Check tire pressure and condition.
- Tighten handlebar and stem screws.
- Verify brake lever functionality.
- Ensure battery is charged.
Specs in practice
- Charging Time
- Approx. 7.5 hours for a full charge.
Images and diagrams
- Dashboard: Displays speed, battery, and error codes.
- Power Button: Controls power, lights, and speed modes.
- Electronic Throttle: Used for acceleration.
- Brake Lever: Used for deceleration and stopping.
- Folding Mechanism: Used to fold the scooter for storage.
Model compatibility
- Requires Segway Mobility app for activation and firmware updates.
- Use only original Segway-Ninebot parts for repairs.
- Battery is not user-replaceable.
Manual page author
David Miller
Documentation analyst
Organizes user manual content into clear summaries, with attention to model details, product context, and everyday usability.