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User Manual for AJAX 12V PSU for Hub 2

Quick guide for installing the AJAX 12V PSU for Hub 2. Includes step-by-step installation instructions, safety precautions, technical specifications, and maintenance guidelines.

Table of contents

Manual images

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Important Safety Information

The 12V PSU for Hub 2 is a power supply unit designed to connect Hub 2 control panels to 12V DC sources. This device must be installed by a qualified electrician only. Before starting the installation, ensure the device is disconnected from the mains. Always wait 5 minutes after disconnecting for the capacitors to discharge before disassembling the device. Never disassemble the device while it is under voltage.

Installation Process

Removing the device from the SmartBracket mounting panel
Removing the device from the SmartBracket mounting panel
Removing screws attaching the boards
Removing screws attaching the boards
Removing the internal boards
Removing the internal boards
Connector alignment detail
Connector alignment detail
  1. Remove the screws and take off the device from the SmartBracket mounting panel by shifting it down with force.
  2. Switch off the device by holding the power button for 2 seconds.
  3. Disconnect the power and Ethernet cables.
  4. Wait 5 minutes for the capacitors to discharge.
  5. Remove the four screws on the back lid and take it off.
  6. Remove the screws attaching the boards to the device body.
  7. Carefully remove both boards, keeping them in the same plane; do not disconnect them as there is a connector between them.
  8. Disconnect the existing power supply unit (the smaller board) from the mainboard.
  9. Connect the 12V PSU for Hub 2 to the mainboard using the eight-pin connector. Ensure you do not warp or bend the antennas during this process.
  10. Ensure the board contacts are plugged into the bottom row of the connector (closest to the board). When connected correctly, the boards will be on the same level.
  11. Reassemble the boards and the device body, then tighten the screws. Ensure the battery and cables are not clamped.
  12. Verify that the boards stand firmly on all guides and do not stagger. The SIM card slot, power, and Ethernet sockets should align accurately.
  13. Connect the power and Ethernet cables to the appropriate sockets and switch on the 12V power source.
  14. Switch on the device by holding the power button for 2 seconds and close the SmartBracket mounting panel.

Technical Specifications

Input voltage: 8-20 V DCOutput voltage: 4.8 V DC ± 3%Switch on voltage: 8 V DC ± 2.5%Switch off voltage: 6.9-7.5 V (depending on load)Max input current:< 1 AMax output current: 1.5 AConnection to mains: Socket 6.5 × 2 mm, Plug 5.5 × 2.1 mmDimensions: 98 × 70 × 17 mmWeight: 28 g

Maintenance and Support

The device does not require technical maintenance. If the device does not function correctly, please contact the Support Service at [email protected]. In half of the cases, technical issues can be solved remotely.

Practical help

Common problems

No power after installation

Check the polarity of the connected wires. If using a terminal adapter, ensure connections are secure. If the issue persists, contact Support Service.

Device malfunction

Ensure that the antennas were not warped or bent during the board replacement process.

Before use

  • Ensure the device is disconnected from the mains.
  • Wait 5 minutes for capacitors to discharge before opening.
  • Verify the input voltage is within the 8-20 V DC range.
  • Check that the battery and cables are not clamped during reassembly.
  • Ensure the boards are seated firmly on all guides without staggering.

Specs in practice

Input voltage
The acceptable DC voltage range (8-20V) for the power source.
Max output current
The maximum current the unit can supply to the device (1.5 A).
Switch on/off voltage
The voltage thresholds at which the device automatically turns on or off.

Images and diagrams

  • The manual provides visual steps for removing the back lid, detaching the boards, and connecting the new PSU board via the eight-pin connector.

Model compatibility

  • Designed specifically for the AJAX Hub 2 control panel.

Manual page author

Emily Carter

User documentation editor

Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.