User Manual for AJAX 12V PSU for Hub 2
Quick guide for installing the AJAX 12V PSU for Hub 2. Includes step-by-step installation instructions, safety precautions, technical specifications, and maintenance guidelines.
Table of contents
Manual images
Click an image to enlargeImportant Safety Information
The 12V PSU for Hub 2 is a power supply unit designed to connect Hub 2 control panels to 12V DC sources. This device must be installed by a qualified electrician only. Before starting the installation, ensure the device is disconnected from the mains. Always wait 5 minutes after disconnecting for the capacitors to discharge before disassembling the device. Never disassemble the device while it is under voltage.
Installation Process




- Remove the screws and take off the device from the SmartBracket mounting panel by shifting it down with force.
- Switch off the device by holding the power button for 2 seconds.
- Disconnect the power and Ethernet cables.
- Wait 5 minutes for the capacitors to discharge.
- Remove the four screws on the back lid and take it off.
- Remove the screws attaching the boards to the device body.
- Carefully remove both boards, keeping them in the same plane; do not disconnect them as there is a connector between them.
- Disconnect the existing power supply unit (the smaller board) from the mainboard.
- Connect the 12V PSU for Hub 2 to the mainboard using the eight-pin connector. Ensure you do not warp or bend the antennas during this process.
- Ensure the board contacts are plugged into the bottom row of the connector (closest to the board). When connected correctly, the boards will be on the same level.
- Reassemble the boards and the device body, then tighten the screws. Ensure the battery and cables are not clamped.
- Verify that the boards stand firmly on all guides and do not stagger. The SIM card slot, power, and Ethernet sockets should align accurately.
- Connect the power and Ethernet cables to the appropriate sockets and switch on the 12V power source.
- Switch on the device by holding the power button for 2 seconds and close the SmartBracket mounting panel.
Technical Specifications
Input voltage: 8-20 V DCOutput voltage: 4.8 V DC ± 3%Switch on voltage: 8 V DC ± 2.5%Switch off voltage: 6.9-7.5 V (depending on load)Max input current:< 1 AMax output current: 1.5 AConnection to mains: Socket 6.5 × 2 mm, Plug 5.5 × 2.1 mmDimensions: 98 × 70 × 17 mmWeight: 28 g
Maintenance and Support
The device does not require technical maintenance. If the device does not function correctly, please contact the Support Service at [email protected]. In half of the cases, technical issues can be solved remotely.
Practical help
Common problems
Check the polarity of the connected wires. If using a terminal adapter, ensure connections are secure. If the issue persists, contact Support Service.
Ensure that the antennas were not warped or bent during the board replacement process.
Before use
- Ensure the device is disconnected from the mains.
- Wait 5 minutes for capacitors to discharge before opening.
- Verify the input voltage is within the 8-20 V DC range.
- Check that the battery and cables are not clamped during reassembly.
- Ensure the boards are seated firmly on all guides without staggering.
Specs in practice
- Input voltage
- The acceptable DC voltage range (8-20V) for the power source.
- Max output current
- The maximum current the unit can supply to the device (1.5 A).
- Switch on/off voltage
- The voltage thresholds at which the device automatically turns on or off.
Images and diagrams
- The manual provides visual steps for removing the back lid, detaching the boards, and connecting the new PSU board via the eight-pin connector.
Model compatibility
- Designed specifically for the AJAX Hub 2 control panel.
Manual page author
Emily Carter
User documentation editor
Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.