Installation Guide for Avigilon H4 IR PTZ Camera

Quick guide from the manual

This guide provides essential installation and setup instructions for the Avigilon H4 IR PTZ Camera. Before installation, ensure you have the necessary tools and a compatible power source. The camera requires a UL Listed Power Unit (Class 2, LPS, or Limited Power Source) rated 24VAC or 24VDC, or a 95W PoE injector. For cold environments (-10°C to -40°C), a 95W PoE or auxiliary power supply is mandatory to allow for a warm-up period.

Overview

The camera features a rear panel with a Link LED, Connection Status LED, microSD card slot, and a sprayer mounting location (on -WP models). The top view includes a lanyard anchor, Ethernet port, and power/IO cable access. The front view houses the lens, wiper (on -WP models), and variable IR illuminators.

Installation

The camera can be mounted using a pendant wall mount or an NPT mount. Both mounts are sold separately.

Installing the Pendant Wall Mount

1. Determine cable entry: use the rear hole for surface entry or the 3/4 inch NPT hole for conduit.
2. Use the provided template to drill mounting holes.
3. Pull cables through the mount.
4. Fasten the mount to the surface.
5. Connect the safety lanyard from the mount to the camera base.

Installing the NPT Mount

1. Pull the cable through the NPT conduit pipe.
2. Attach the 1-1/2 inch NPT-female to NPT-female adapter to the pipe using thread seal tape.
3. Secure the lock nut and NPT adapter.
4. Connect the safety lanyard to the camera.

Connecting Cables

The camera supports Ethernet (PoE) or external power. To connect:

• Remove sealing gland caps.
• Connect external I/O devices to the I/O harness if needed.
• Connect power via PoE injector or auxiliary 24V DC/AC power wires.
• Thread the Ethernet cable through the gland, crimp the connector, and tighten the gland to ensure a weather-tight seal.

Configuration

After physical installation, access the camera via a web browser using its IP address. Cameras manufactured after January 1, 2020, require the creation of an administrator user upon first login. You can also use the Avigilon Camera Configuration Tool or Avigilon Control Center (ACC) to initialize the camera.

Troubleshooting

If the camera does not display video after power-up in cold environments, it may be in a cold start delay mode, which can take up to 60 minutes to warm up. For network issues, check the LED indicators. If the green LED is off and the amber LED is on, perform a factory reset using the physical firmware revert button located under the SD card cover.

Cleaning

Use a microfiber cloth to clean the dome bubble. For the lens and IR window, activate the washer/wiper via the web interface or ACC software. If manual cleaning is required, use hand soap or non-abrasive detergent.