Electronics / Cables & Adapters
User Manual for Cable Matters Active USB-C 3.1 Gen 2 10Gbps Cable 201034
Quick guide for the Cable Matters Active USB-C 3.1 Gen 2 10Gbps Cable (Model 201034). Includes installation steps, troubleshooting tips, and technical specifications.
Table of contents
Quick Guide
The Cable Matters Active USB-C 3.1 Gen 2 10Gbps Cable is a unidirectional cable. This means it only operates in one direction. It is essential to connect the correct end to the source (HOST) and the destination (SINK) for the cable to function properly.
Installation Instructions
Follow these steps to connect your devices:
- HOST Connector: Plug this end into your computer or phone.
- SINK Connector: Plug this end into your display, hard drive, docking station, VR headset, or other equipment.
Troubleshooting
If you experience issues, check the following:
- Ensure the HOST connector is connected to the source device.
- Verify that your USB-C port is equipped for video, charging, or data transfer.
- Try a different USB-C port or a different computer.
- If your computer requires more than 60W, it may not charge or may charge slowly.
- For high power consumption devices, connect the external power supply of the device to provide sufficient power.
Technical Specifications
- Video Support: Up to 8K@60Hz
- Data Transfer Rate: Up to 10Gbps
- Power Delivery: Up to 60W
- OS Compatibility: OS Independent
Support
Cable Matters offers lifetime technical support. For questions, you can email [email protected]. For additional troubleshooting information, visit kb.cablematters.com and search for 201034.
Official resources from the manual
Practical help
Common problems
Device not charging or charging slowly
Computers requiring more than 60W may not charge or charge slowly. Connect the external power supply of the device to provide sufficient power.
No video or data connection
Ensure the cable is connected in the correct direction (HOST to source, SINK to display/device). Verify the USB-C port supports video/data.
Before use
- Identify the HOST connector (connects to computer/phone).
- Identify the SINK connector (connects to display/dock/hard drive).
- Verify your USB-C port supports video, charging, or data transfer.
- Ensure the device does not require more than 60W for full charging speed.
Specs in practice
- Unidirectional
- The cable only works in one direction; it must be plugged in with the HOST end at the source and the SINK end at the display/device.
Images and diagrams
- The connection diagram illustrates the unidirectional nature of the cable.
- The HOST end is depicted connecting to a laptop or smartphone.
- The SINK end is depicted connecting to a 4K monitor, hard drive, or docking station.
Model compatibility
- Compatible with Thunderbolt 4 and USB4 ports.
- OS independent (works with any operating system).
Manual page author
Emily Carter
User documentation editor
Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.