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Furrion 2.4GPM Tank-less Gas Water Heater Troubleshooting and Service Guide

Comprehensive troubleshooting and service guide for Furrion 2.4GPM tank-less gas water heaters. Includes maintenance procedures, error code explanations, winterizing steps, and parts identification.

Quick answers from the manual

Quick answer

  • To operate the Furrion 2.4GPM water heater, ensure the gas and water supplies are connected, the power switch is ON, and the wall controller is illuminated. The default temperature is 115°F (46°C). p. 5

Key actions

  • Winterizing the water heater p. 6
  • Cleaning the water inlet filter p. 8

First start

  • Verify power switch is OFF, confirm steady water flow, ensure valves are shut, turn power switch ON, turn on gas supply, open hot water faucet. p. 5
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Problems and fixes

E1: Flame sense during ignition

Confirm all gas valves are open, confirm adequate fuel in tanks, check regulator.

p. 14
E5: Air pressure

Remove exhaust obstruction or re-orient coach to avoid high winds.

p. 14
E6: Temperature surge

Reduce cold water mix ratio, confirm water tank is full, purge air from lines, check for filter blockage.

p. 14

Error codes

Code Meaning Action Pages
E0 Water outlet temperature system fault Contact Furrion. p. 14
E3 Over temperature mechanical sensor faulty Let cold water flow 10~20S then restart. p. 14

Maintenance and reset

  • To reset the appliance, switch the power switch to OFF, wait 5 seconds, and switch it back ON. p. 14

Technical specifications

Parameter Value Meaning Pages
BTU/HR 60,000 BTU Heating capacity p. 17
Power Input 12V DC < 3 Amp Electrical requirement p. 17

Where to find it in the PDF

  • Troubleshooting and Service Manual p. 1
  • Replaceable Parts List p. 10, 11, 12, 13
  • Error Codes p. 14
Table of contents

Manual images

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Quick guide from the manual

This document provides essential service and troubleshooting information for the Furrion 2.4GPM Tank-less Gas Water Heater. Before operating, ensure the gas supply is connected, the water system is purged of air, and the power switch is in the ON position. The default factory temperature setting is 115°F (46°C).

Safety Instructions

DANGER: Exhaust gases are hot and contain carbon monoxide. Never use the appliance in enclosed spaces or tents. Keep air inlets and exhaust outlets free of obstructions. Do not store flammable materials near the appliance.

CAUTION: Always wear eye protection when performing service or maintenance. Never perform work while the appliance is operating, hot, or under pressure.

Testing

Before operation, perform the following tests:

Power switch location
Power switch location
  • Gas Leak Testing: Ensure test pressures are below 40in-wc (100mbar). Use leak detection liquid on all connections. Do not use open flames.
  • Water Leak Testing: Do not exceed 116PSI when pressure testing with compressed air. Verify all connections are secure and free of leaks.

Operation

To start the unit, ensure the power switch is in the ON position and the wall controller is illuminated. If the controller is off, press the button on the controller. The display will show the current temperature setting.

Wall controller interface
Wall controller interface

Cleaning and Maintenance

Filter cover and drain plug location
Filter cover and drain plug location
Pressure safety valve handle
Pressure safety valve handle
Filter cleaning procedure
Filter cleaning procedure
Pressure safety valve maintenance
Pressure safety valve maintenance
  • Storage and Transit: Turn off the gas supply, turn off the main switch, and drain the water system by removing the filter cover and drain plug.
  • Winterizing: In temperatures below 39°F (4°C), the system must be winterized. Use compressed air (max 50PSI) to blow out the system or use non-toxic antifreeze.
  • Filter Cleaning: Periodically clean the inlet water filter screen by removing the baffle and unscrewing the filter cover counterclockwise.
  • Pressure Safety Valve: Operate the valve handle once a year to ensure it is effective. Check the drain hose for water to confirm it is working.

Troubleshooting

If the appliance malfunctions, an error code will appear on the wall controller. Try stopping and restarting the water flow or resetting the appliance by switching the power off for 5 seconds and back on. If issues persist, consult the error code table or contact a certified service technician.

Specifications

The unit operates on Propane (LP Gas) with an inlet pressure of 11-14 in-wc. Power input is 12V DC < 3 Amp. Water operating pressure is 7.2 PSI to 65 PSI. The temperature range is 95°F (35°C) to 124°F (51°C).

Manufacturer information

Furrion

Brand profile

Practical help

Common problems

Hot water takes longer to reach temperature

Check for cold water mixing into the hot water side (e.g., shower head valve partially closed). Check incoming water temperature.

No hot water at the tap

Check if gas supply is on, gas tank is empty, appliance is switched off, or fresh water supply is off.

Water escaping at pressure safety valve

Water pressure may be too high (max 65PSI). Install a water pressure regulator. If the valve is leaking due to debris, try flushing it by rotating the handle.

Power status LED is off

Check if the appliance is switched on. Check the standard 125V/10A fuse.

Before use

  • Ensure gas supply is turned on.
  • Verify water supply is connected and faucets are open to purge air.
  • Check that the power switch is in the ON position.
  • Ensure the wall controller is illuminated.
  • Confirm no error codes are displayed.
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Specs in practice

Inlet Pressure
11" WCI Min to 14" WCI Max (Propane/LP Gas).
Water Operating Pressure
7.2 PSI - 65 PSI.
Setting Temperature Range
95°F (35°C) ~ 124°F (51°C).

Images and diagrams

  • Fig 1: Power switch location.
  • Fig 2: Wall controller interface.
  • Fig 3: Filter cover and drain plug location.
  • Fig 4: Pressure safety valve handle.
  • Fig 7: Filter cleaning procedure.

Model compatibility

  • Requires 12V DC power.
  • Requires Propane (LP Gas) supply.
  • Water pressure must not exceed 65 PSI.
  • Not for use in enclosed spaces or tents.

Manual page author

Emily Carter

User documentation editor

Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.