Parts and Warranty Supplement for Troy-Bilt 21-inch Walk Behind Mower

Important Information

This document is a Parts and Warranty Supplement for Troy-Bilt 21-inch walk-behind mowers. It is not a complete operator's manual. It provides specific information regarding replacement parts, accessories, and the terms of the limited warranty for your product.

Customer Support

If you experience difficulty assembling the product, have questions regarding controls, operation, or maintenance, or need to order replacement parts, please contact the Customer Support Department. Do not return the machine to the retailer or dealer without first contacting support.

United States: 1-800-828-5500. Website: www.troybilt.com

Canada: 1-800-668-1238. Website: www.troybilt.ca

Replacement Parts

For best performance, original equipment manufacturer (OEM) parts are recommended. When ordering parts, have your full model number and serial number ready.

Key replacement parts listed include:

• Wheels: Various sizes (7-inch, 8-inch, 11-inch) for Push, FWD, RWD, and AWD models.
• Blades: Mulching blades (Bow Tie Mount and S Mount) and High-Lift blades for improved bagging.
• Belts: Specific belts for FWD, RWD, and AWD configurations.
• Engine Maintenance: Air filters and spark plugs for 163 cc engines.
• Fluids: 10W30 Oil (17 oz and 32 oz).

Attachments and Accessories

Available accessories include blade removal tools, spark plug wrenches, oil siphons, side discharge blowers, mower covers, starter handle/cord replacements, and blade sharpener/balancer tools.

Limited Warranty Overview

The limited warranty is provided by Troy-Bilt LLC to the initial purchaser and is non-transferrable. It covers defects in materials and workmanship during the warranty period.

Warranty Periods (Gas Powered Mowers):

• Walk-Behinds (Troy-Bilt): 2 years (Note: Canada may vary).
• Walk-Behinds (Troy-Bilt XP): 3 years.

Warranty Exclusions: The warranty does not cover:

• Products purchased outside the US or Canada.
• Engine/Emission Control Systems (covered by engine manufacturer warranties).
• Damage due to lack of maintenance or improper maintenance.
• Normal wear and tear.
• Normal Wear Parts (e.g., belts, blades, grass bags, filters, spark plugs) are warranted for 30 days from the date of purchase.
• Use inconsistent with the operator's manual, including abuse or neglect.
• Alterations or modifications not approved by Troy-Bilt LLC.

How to Get Warranty Service

Repairs must be performed by an authorized Troy-Bilt service provider. You must present a copy of your sales receipt to obtain warranty service. To locate a service provider, visit the official website or call the customer support numbers provided above.