User Manual for CIO NovaPort QUAD 100W GaN 4-Port Charger
Quick guide for the CIO NovaPort QUAD 100W GaN 4-Port Charger. Learn about automatic power allocation, technical specifications, and safety precautions for your device.
Table of contents
Quick Guide and Important Information
The CIO NovaPort QUAD is a high-performance GaN charger capable of delivering up to 100W of total power. It features Nova Intelligence, which automatically detects connected devices and allocates power accordingly to ensure efficient charging. Always ensure you are using compatible cables and that the charger is plugged into a standard wall outlet (100-240V).
Safety Precautions
- Do not use the charger for purposes other than its intended use.
- Keep the device away from water, high humidity, and flammable materials.
- Do not insert foreign objects into the ports.
- If the device becomes excessively hot, emits smoke, or shows signs of damage, stop using it immediately and disconnect it from the power source.
- Do not disassemble or modify the charger.
Nova Intelligence (Automatic Power Allocation)
The charger automatically adjusts power output based on the number and type of devices connected. When multiple devices are connected simultaneously, the total power is distributed to optimize charging speed for each device. For example, connecting two devices may result in a 67W + 30W split, while connecting three or four devices will further divide the available power. Always check the device requirements to ensure they are compatible with the allocated output.
Technical Specifications
- Model: CIO-G100W3C1A-N
- Input: 100-240V 50-60Hz 2.2A
- Output (USB-C1/C2): 5V/3A to 20V/5A (Max 100W)
- Output (USB-C3): 5V/3A to 20V/1.5A (Max 30W)
- Output (USB-A): 5V/3A to 12V/1.5A (Max 18W)
- Supported Protocols: PD3.0, PPS, QC3.0
- Dimensions: Approx. 69 x 58 x 28 mm
- Weight: Approx. 175g
Warranty and Support
The product comes with a warranty period as specified at the time of purchase. If the product malfunctions under normal use, it may be eligible for replacement. Please keep your proof of purchase. For support inquiries, contact the manufacturer via email at [email protected].
Practical help
Common problems
Stop using the charger immediately and disconnect it from the power outlet.
Ensure you are using a high-quality cable capable of supporting the required power delivery (PD) wattage. Note that when multiple devices are connected, power is shared, which may reduce the output to individual ports.
Before use
- Inspect the charger for any physical damage, cracks, or loose parts.
- Verify that the wall outlet provides 100-240V AC power.
- Ensure the charging cables are compatible with your devices and the charger's ports.
- Check that the environment is dry and free from flammable materials.
Specs in practice
- Nova Intelligence
- An automatic power distribution system that detects the power needs of connected devices and adjusts output accordingly.
- PD3.0 / PPS / QC3.0
- Fast charging standards supported by the charger for compatible devices.
Model compatibility
- Supports Power Delivery (PD) 3.0, PPS, and Quick Charge (QC) 3.0 protocols.
- Input voltage range is 100-240V, making it suitable for international travel with appropriate plug adapters.
Manual page author
David Miller
Documentation analyst
Organizes user manual content into clear summaries, with attention to model details, product context, and everyday usability.