User Guide for HP Thunderbolt 4 100W G6 Dock

Quick guide from the manual

This guide provides instructions for setting up and using the HP Thunderbolt 4 100W G6 Dock. To ensure optimal performance, ensure your computer is running a supported operating system (Windows 11, Linux, macOS, ChromeOS, or ThinPro) and has the latest BIOS and network controller drivers installed.

Identifying components

The docking station features various ports and indicators:

• Top: Power button and status light.
• Front: USB Type-C port with data and power out.
• Right: USB 10 Gbps ports (with HP Sleep and Charge) and a security cable slot.
• Rear: USB 5 Gbps ports, dual-mode DisplayPort connectors, RJ-45 network jack, HDMI port, and a USB Type-C Thunderbolt 4 port.

Setting up the docking station

Follow these steps to prepare your dock:

1. Connect to AC power: Position the dock upside down, slide the locking switch to unlock, remove the cover, connect the AC adapter, and replace the cover.
2. Connect to a computer: Use the included USB Type-C or Thunderbolt 4 cable to connect the dock to your computer.
3. Configure monitors: You can connect up to four external monitors. Use Windows display settings (or Windows key + p) to extend or duplicate your screen.

Software and manageability

The dock supports advanced management features:

• Poly Lens: Provides cloud-based inventory, monitoring, and troubleshooting.
• Quick Connect: Pre-emptively wakes your notebook and accessories. Requires specific HP G11/G12 platforms.
• Firmware Updates: Can be performed manually or automatically via Poly Lens, the dock configuration page, or the HP Firmware Installer.

Using the docking station

The dock supports various security levels for Thunderbolt connections, which can be configured in the BIOS (Computer Setup). You can also connect to a network via the RJ-45 jack, which supports PXE Boot, MAC Address Pass Through, and Wake on LAN (WOL).

Troubleshooting

If you encounter issues:

• Power issues: Ensure the dock is connected to AC power using the included power cord.
• Connection issues: If a device is not working, try resetting the port by disconnecting the device, the power cord, and the dock from the computer, then reconnecting them.
• Video issues: Ensure the latest Intel graphics drivers are installed. If the monitor is not detected, configure it via the OS display settings or NVIDIA Control Panel.