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User Manual for JBL Quantum 360X Wireless for Xbox

Quick start guide for the JBL Quantum 360X Wireless for Xbox gaming headset. Learn how to connect via 2.4GHz or Bluetooth, use dual source switching, configure PC settings, and understand LED indicators.

Table of contents

Manual images

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Included components Page 3 Headset controls and ports Page 5 Connecting to Xbox Page 6 Bluetooth pairing process Page 8 Charging the headset Page 13 LED status indicators Page 14

Quick guide from the manual

This guide provides essential instructions for setting up and using your JBL Quantum 360X Wireless for Xbox headset. It covers connectivity, button controls, PC software configuration, and LED status indicators.

What's in the box

Included components
Included components
  • JBL Quantum 360X Wireless for Xbox headset
  • USB charging cable
  • Removable boom microphone
  • USB wireless dongle
  • Windshield foam for boom microphone
  • Quick Start Guide, Warranty Card, and Safety Sheet

Overview

The headset features several controls and indicators:

Headset controls and ports
Headset controls and ports
  • 01 Game audio-chat balance dial: Adjusts the mix between game and chat audio.
  • 02 Volume Control: Adjusts master volume.
  • 03 Microphone Mute / Unmute: Toggles microphone status.
  • 09 Power on / off and Bluetooth pairing slider: Controls power and initiates Bluetooth pairing.
  • 11 2.4GHz pairing button: Used to pair the headset with the USB dongle.

Power on & Connect

Connecting to Xbox
Connecting to Xbox

Xbox

Connect the USB wireless dongle to your Xbox console. Power on the headset using the power slider. The headset should connect automatically via 2.4GHz wireless.

PC, Mac, and other devices

Connect the USB wireless dongle to a USB Type-A port on your device. Power on the headset. For devices without auto-switch, you may need to press the pairing button on the dongle.

Bluetooth & Dual Source

To pair via Bluetooth, slide and hold the power slider for more than 2 seconds. Select 'JBL Quantum 360X' in your device's Bluetooth settings. The headset supports dual source switching, allowing you to stay connected to the 2.4GHz source (e.g., game console) while simultaneously connected to a Bluetooth device (e.g., smartphone) for calls.

Bluetooth pairing process
Bluetooth pairing process

First time setup (PC)

  1. Connect the headset to your PC via the 2.4GHz USB wireless dongle.
  2. Go to 'Sound Settings' -> 'Sound Control Panel'.
  3. Under 'Playback', set 'JBL Quantum360X WIRELESS FOR XBOX Game' as the 'Default Device'.
  4. Set 'JBL Quantum360X WIRELESS FOR XBOX Chat' as the 'Default Communication Device'.
  5. Under 'Recording', set 'JBL Quantum360X WIRELESS FOR XBOX Chat' as the 'Default Device'.
  6. In your chat application, select 'JBL Quantum360X WIRELESS FOR XBOX Chat' as the default audio device.

Charging

Connect the USB-C charging cable to the headset's USB-C port. A full charge takes approximately 2 hours.

Charging the headset
Charging the headset

LED Behaviours

The LEDs indicate the status of the headset:

LED status indicators
LED status indicators
  • 2.4GHz LED: Flashing indicates pairing/connecting; solid indicates connected.
  • Power/Bluetooth LED: Indicates power status and Bluetooth pairing/connection status.
  • Charging LED: Red indicates charging; off indicates fully charged; flashing red indicates low battery.

Manufacturer information

JBL

Brand profile
Manufacturer website https://www.jbl.com Support https://support.jbl.com

Practical help

Common problems

Headset not connecting to PC/Console

Ensure the USB wireless dongle is securely connected and the headset is powered on. If necessary, re-pair using the 2.4GHz pairing button.

No sound on PC

Verify that 'JBL Quantum360X WIRELESS FOR XBOX Game' is set as the Default Device in Windows Sound Control Panel.

Bluetooth pairing fails

Ensure the headset is in pairing mode by sliding and holding the power slider for >2 seconds until the LED indicates pairing.

Before use

  • Charge the headset for 2 hours before first use.
  • Install JBL QuantumENGINE software on your PC (Windows 10/11) for full features.
  • Attach the removable boom microphone.
  • Ensure the USB wireless dongle is connected to your gaming device.

Specs in practice

Battery life
Up to 22 hours via 2.4GHz or 26 hours via Bluetooth.
Charging time
Approximately 2 hours for a full charge.

Images and diagrams

  • The headset features a game/chat balance dial to adjust audio mix on the fly.
  • The power slider also functions as the Bluetooth pairing control.
  • The 2.4GHz pairing button is located on the USB dongle.

Model compatibility

  • Compatible with PC, Xbox, PlayStation, Nintendo Switch, Mobile, and Mac.
  • JBL QuantumENGINE software features (Surround, EQ, etc.) are available on Windows PC only.

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Manual page author

Emily Carter

User documentation editor

Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.