User Manual for SENA 10S Motorcycle Bluetooth Communication System
Quick guide for the SENA 10S Motorcycle Bluetooth Communication System. Learn how to install the headset, pair devices, use the intercom, adjust settings, and troubleshoot common issues.
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The SENA 10S is a Bluetooth 5 communication system designed for motorcyclists. It features a versatile Jog Dial for easy operation, multi-way intercom for up to 4 connections, and a range of up to 1.6 km (1.0 mi) in open terrain. This guide covers the essential setup, operation, and maintenance of your device.
Installation
The 10S can be mounted using either the clamp unit or the glued surface mounting adapter.
Using the Clamp Unit

- Loosen the two screws on the back plate of the clamp unit using the included Allen wrench.
- Insert the back plate between the internal padding and the external shell of the left side of the helmet.
- Tighten the screws until the unit is fastened firmly.
- Attach the main unit to the clamp until you hear a click.
Using the Glued Surface Mounting Adapter
- Clean the area on the left side of the helmet and dry thoroughly.
- Peel off the adhesive cover and attach the adapter to the helmet.
- Wait 24 hours for maximum adhesion before attaching the clamp unit with the two screws.
Getting Started
The device is controlled primarily via the Jog Dial and the Phone Button.


- Powering On/Off: Press the Phone Button and the Jog Dial simultaneously.
- Charging: Connect the USB power & data cable to a computer or wall charger. The LED turns red while charging and blue when fully charged (approx. 2.5 hours).
- Volume Adjustment: Rotate the Jog Dial.
Pairing with Bluetooth Devices
Pairing is required for mobile phones, GPS, and other headsets.
- Phone Pairing: Press and hold the Phone Button for 5 seconds until you hear "Phone pairing." Search for "Sena 10S" on your smartphone.
- Intercom Pairing: Press and hold the Jog Dial for 5 seconds on both units until the LEDs flash rapidly. Tap the Jog Dial on one unit to establish the connection.
- Smart Intercom Pairing (SIP): Use the Sena Motorcycles App to scan a QR code for quick pairing with friends.
Intercom Operation
The 10S supports multi-way intercom conversations.

- Starting Intercom: Tap the Jog Dial once for the first friend, twice for the second, and three times for the third.
- Ending Intercom: Press and hold the Jog Dial for 1 second to end any intercom, or use single/double/triple taps to end specific connections.
- Group Intercom: Press the Jog Dial for 3 seconds to begin a group intercom with the most recently paired headsets.
Configuration and Settings
You can configure settings via the Sena Device Manager (PC/Mac) or the Sena Motorcycles App. To enter the configuration menu on the headset, press and hold the Jog Dial for 10 seconds. Use the Jog Dial to navigate and the Phone Button to execute commands like "Delete All Pairings" or "Universal Intercom Pairing."
Troubleshooting

- Intercom Failure: If you hear low-toned double beeps, the other rider is likely out of range or busy.
- Intercom Reconnection: If disconnected, the unit automatically attempts to reconnect every 8 seconds.
- Fault Reset: If the unit is not working properly, use a paper clip to press the pin-hole reset button.
- Factory Reset: Press and hold the Phone Button for 10 seconds until the LED is solid red, then press the Jog Dial to confirm.
Manufacturer information
SENA
Practical help
Common problems
The intercom friend is out of range or already in a conference intercom/phone call. Try again later.
The unit will automatically attempt to reconnect every 8 seconds. Tap the Jog Dial to stop the attempt if desired.
Perform a fault reset by inserting a paper clip into the pin-hole reset button.
Before use
- Charge the headset for approximately 2.5 hours.
- Install the clamp unit or glued adapter on the left side of the helmet.
- Ensure speakers are positioned correctly using the provided pads.
- Pair your mobile phone via Bluetooth.
- Download the Sena Motorcycles App for easier configuration.
Specs in practice
- Intercom Range
- Up to 1.6 km (1.0 mi) in open terrain.
- Audio Multitasking
- Allows hearing two audio sources (e.g., intercom and music) simultaneously.
Images and diagrams
- Jog Dial: Rotate for volume/tracks, press for intercom/pairing.
- Phone Button: Answer/end calls, speed dial, pairing.
- Clamp Unit: Connects main unit to helmet.
- Reset Button: Pin-hole button for fault reset.
Model compatibility
- Universal Intercom: Compatible with non-Sena Bluetooth headsets.
- Handlebar Remote: Optional accessory supported (sold separately).
Manual page author
David Miller
Documentation analyst
Organizes user manual content into clear summaries, with attention to model details, product context, and everyday usability.