User Manual for Visual Comfort & Co. 14PRR72XXXD Series Ceiling Fan

Quick Guide

This manual provides instructions for the installation and operation of the Visual Comfort & Co. 14PRR72XXXD Series ceiling fan. Before beginning, ensure the power is turned off at the service panel. The fan requires a metal outlet box suitable for fan support (must support at least 35 lbs). The fan is suitable for damp locations, such as covered or enclosed patios or porches.

Safety Information

• Installation must be performed by qualified personnel in accordance with ANSI/NFPA 70.
• Always turn off power at the service panel before installation, servicing, or cleaning.
• Ensure a minimum clearance of 7 feet from the floor to the trailing edge of the blade.
• Do not bend blade holders during installation or cleaning.
• Use only the provided mounting screws with the outlet box.
• Do not use solid-state fan speed controls other than the specified part (DC8).

Installation

Mounting and Downrod: Ensure the outlet box is securely fastened to the house structure. Remove the preassembled keeper pin and cross pin from the downrod. Thread lead wires and safety cable through the downrod. Secure the downrod to the motor housing using the cross pin and keeper pin, then tighten the set screws. Install the ball end of the downrod into the mounting bracket, ensuring the slot on the ball aligns with the tab on the bracket.

Safety Cable: Required for outdoor applications, installations in Canada, and USA fan/light combinations over 35 lbs. Secure the safety cable to the house structure using the provided 3-inch lag screws, washers, and lock washers.

Wiring

Connect the wires using the provided wire connectors as follows:

• Red (fan) to Red (remote, Motor 1)
• Purple (fan) to Purple (remote, Motor 2)
• Gray (fan) to Gray (remote, Motor 3)
• Blue (fan) to Blue (remote, FOR LIGHT)
• White (fan) to White (remote, FOR LIGHT)
• White (house, Neutral) to White (remote, AC IN N)
• Black (house, Live) to Black (remote, AC IN L)
• Green (house/fan) to Ground

After wiring, spread the grounded and ungrounded conductors on opposite sides of the outlet box and push splices upward.

Remote Control Operation

The remote offers two modes: Universal Mode (dip switch at UPPER position) and Learning Mode (dip switch at LOWER position). To pair in Learning Mode, restore power to the fan and press the LEARN button within 60 seconds for at least 3 seconds. The light will twinkle twice to confirm pairing. The remote supports dimming (DIM position) and non-dimming (ON position) settings.

Troubleshooting

• Fan does not start: Check circuit fuses, line wire connections, and remote dip switch settings. Ensure the wall switch is fully engaged.
• Noisy operation: Check that all motor housing screws are snug, blade holder screws are tight, and wire connectors are not rattling. Allow a 24-hour break-in period.
• Wobbling: Ensure the mounting bracket ridge engages the downrod ball notch. Check that all blade holders are tight. If necessary, use the provided balancing kit.
• Light does not work: Check blue wire connections, light kit wiring, and ensure the lightbulb is tight.