Zebra Voice Assistant 1.3.1-build-001 User Guide
Quick guide for Zebra Voice Assistant 1.3.1-build-001. Learn about installation requirements, device compatibility, usage notes, and key features for front-line workers using WS50 and TC5x devices.
Table of contents
Quick guide from the manual
Zebra Voice Assistant 1.3 is an intuitive voice assistant designed for front-line workers. It is primarily built for wearable devices (WS50) and also supports the TC5x device line. This software integrates with Workcloud Communication: Push-to-talk Pro to enable voice-controlled interactions.
Key Features
- PTT Integration: Works exclusively with Workcloud Communication: Push-to-talk Pro.
- Voice Commands: Supports initiating PTT 1-1 and 1-Group calling, querying user location, and device volume control.
- Productivity Tools: Features automated PTT contact/group synchronization, product lookup via scan, and help alert management.
- Audio Notifications: Supports audio notifications for voice messages and headset-only configuration.
- WS50 Specifics: Using the WS50 clip mount accessory button triggers an all-store call for the Store Team group.
Device Support
The software is compatible with the following devices:
- WS50: Models WS5001, WS5002 (All Camera SKU variants) running Android 11.
- TC5x: Models TC52, TC52x, TC52ax running Android 10 or Android 11.
Installation Requirements
Before using the Voice Assistant, ensure the following conditions are met:

- The PTT application must be pre-installed and configured.
- The device must be connected to the internet.
- Customer/User configuration must be available via STAGENOW or EMM.
Usage Notes
- Triggering: Pushing the PTT button on the device or headset triggers the Voice Assistant.
- Interaction: The assistant responds to recognized utterances while the PTT button is pressed.
- Language: The Voice Assistant currently only supports US English.
- Navigation: The Voice Assistant Home screen allows users to switch to the PTT app with a single touch.
- Error Handling: If a command is unrecognized, retry with the correct utterance or check for an error message.
Known Issues and Limitations
- Emergency Interrupt All: This feature cannot be used by groups that are bridged.
- Group Call Voice Intents: Fixed an issue where intents stopped working after the app was stopped; the app now retains PTT group information upon restart.
Manufacturer information
Zebra Technologies
Practical help
Common problems
Ensure the app is not stopped; the application now retains previously received PTT group information upon restart.
This feature is not available for groups that are bridged.
Retry with the correct utterance or check for an error message based on the situation.
Before use
- Ensure Workcloud Communication: Push-to-talk Pro is pre-installed and configured.
- Verify the device is connected to the internet.
- Ensure configuration is available via STAGENOW or EMM.
- Confirm the device is a supported model (WS50 or TC5x series).
Specs in practice
- Supported OS
- Android 10 or 11, depending on the specific device model.
- Language Support
- The assistant is limited to US English only.
Model compatibility
- Compatible with WS50 (all Camera SKU variants) and TC5x series (TC52, TC52x, TC52ax).
- Requires Workcloud Communication: Push-to-talk Pro.
Manual page author
Michael Turner
Technical manual editor
Reviews PDF manuals for structure, safety notes, and practical product details so readers can find the right information quickly.