SIM/eSIM Setup Guide for Dell 1TD24

A comprehensive setup guide for configuring SIM and eSIM on your Dell 1TD24 laptop. Learn how to install a physical SIM card, activate eSIM, find device identifiers like IMEI and ICCID, and troubleshoot cellular connectivity issues.

Quick answers from the manual

Quick answer

This guide provides instructions for installing a physical SIM card, setting up an eSIM, locating device identifiers (IMEI, ICCID, eID), and troubleshooting cellular connectivity on Dell computers running Windows 10 or 11. p. 4, 5, 6

Key actions

Install SIM p. 4
Set up eSIM p. 5

First start

Ensure the system is powered off before inserting a physical SIM card. Once inserted, boot the system and navigate to Windows Cellular settings. p. 4

Problems and fixes

Connectivity issues

Check cellular settings in Windows or update drivers via the Dell support website.

p. 7, 8

Where to find it in the PDF

SIM Installation p. 4
eSIM Setup p. 5
Device Information p. 6

Table of contents

Manual images

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Page 3

Page 4

Quick guide from the manual

This document provides instructions for configuring cellular connectivity on Dell computers running Windows 10 or Windows 11. It covers physical SIM installation, eSIM setup, and locating device identifiers required by mobile operators.

Installing the SIM card

Caution: Do not install or remove the SIM card while the system is powered on. Do not touch the SIM-card connectors to avoid electrostatic discharge damage.

Turn off the computer.
Insert the SIM card into the SIM-card slot.
Turn on the computer.
Navigate to Start > Settings > Network & Internet > Cellular.

Setting up eSIM

An eSIM allows cellular connectivity without a physical SIM card. Ensure your device supports eSIM functionality.

Navigate to Start > Settings > Network & Internet > Cellular.
Select the eSIM option from the drop-down list (only available on dual-SIM capable devices).
Add an eSIM profile using a QR activation code provided by your carrier.

Device information

You may need the following identifiers when contacting your mobile operator:

IMEI: Unique number for modem identification. Found in Cellular > Advanced Options (Win 10) or Mobile operator settings (Win 11).
ICCID: Unique number for the SIM profile. Found in Cellular > Advanced Options (Win 10) or Mobile operator settings (Win 11).
eID: Unique identifier for eSIM. Found in Cellular > Manage eSIM profiles (Win 10) or eSIM profiles (Win 11).

Installing drivers

If you experience connectivity issues, ensure your drivers are up to date:

Go to www.dell.com/support.
Enter your Service Tag.
Click Drivers & downloads >Find Drivers.
Select your operating system and download the driver from the Modem/Communication category.

Official resources from the manual

Official resource www.dell.com/support

Manufacturer information

Dell Inc.

Brand profile

Manufacturer website https://www.dell.com Support https://www.dell.com/support Manufacturer manuals https://www.dell.com/support/home

Practical help

Common problems

Cellular connection issues

Verify cellular settings in Windows or update drivers via the Dell support website.

SIM card not detected

Ensure the card is inserted correctly while the system is powered off.

Before use

Ensure your computer supports cellular/eSIM.
Have your SIM card or eSIM activation QR code ready.
Ensure the computer is powered off before inserting a physical SIM.

Model compatibility

Only applicable to computers with Windows 10 or Windows 11.
Only applicable to computers with cellular-enabled platforms.

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Manual page author

Emily Carter

User documentation editor

Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.