Elgato Facecam 10WAA9901 Webcam User Guide
Learn how to set up and use your Elgato Facecam 10WAA9901. This guide covers installation, mounting, connection requirements, and technical specifications for optimal performance.
Table of contents
Product Overview
The Elgato Facecam 10WAA9901 is a high-performance webcam designed for professional video conferencing and streaming. It features an all-glass Elgato Prime Lens and a Sony STARVIS CMOS sensor, delivering high-quality, uncompressed video output.
Getting Started
To begin using your Facecam, download and install the official Elgato camera app from elgato.com/download. This software is essential for configuring the camera settings to suit your environment.
Mounting and Connection
The camera can be mounted directly onto your monitor using the integrated mount. Alternatively, it features a 1/4-inch thread, allowing it to be secured to the Elgato Multi Mount system or other compatible tripods. For connectivity, the Facecam must be connected directly to a USB 3.0 (or better) port on your PC or Mac. Do not use a USB hub, as it may not provide sufficient bandwidth or power for the camera to function correctly. Always use the supplied USB 3.0 cable or an equivalent high-quality cable.
Operation and Maintenance
Before use, remove the privacy cap from the lens. When cleaning the lens, use only a clean microfiber cloth. Do not use paper towels, detergents, or other chemical cleaners, as these can damage the lens coating. The camera is compatible with major streaming and video conferencing applications, including Zoom, Skype, MS Teams, Slack, OBS, SLOBS, and FaceTime, as well as any application supporting the UVC standard.
Technical Specifications
The Facecam supports various uncompressed resolutions, including 1080p60, 1080p30, 720p60, 720p30, 540p60, and 540p30. It has a fixed focus range of 30-120 cm (11.8-47.2 in), an aperture of f/2.4, and a diagonal field of view of 82 degrees. The device weighs approximately 96g (without mount and privacy shutter).
Official resources from the manual
Manufacturer information
Elgato
Practical help
Common problems
Ensure the camera is connected directly to a USB 3.0 port on your computer. Do not use a USB hub.
Clean the lens exclusively with a microfiber cloth. Avoid paper towels or detergents.
Before use
- Download and install the Elgato camera app.
- Remove the privacy cap from the lens.
- Ensure you have a USB 3.0 (or better) port available.
- Verify the use of the supplied USB 3.0 cable.
Specs in practice
- Supported Resolutions
- Uncompressed video output up to 1080p60.
Model compatibility
- Compatible with PC and Mac.
- Supports UVC standard applications (Zoom, Skype, Teams, Slack, OBS, etc.).
Manual page author
Emily Carter
User documentation editor
Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.