User Manual for iPGARD Advanced 2/4-Port HDMI Secure KVM Switch

Quick Guide from the Manual

The iPGARD Advanced Secure KVM Switch is designed for secure control of multiple computers from a single console. Important: This device features anti-tamper switches and a tamper-evident seal. If the front panel LEDs are flashing and the buzzer is beeping, the unit has been tampered with and is permanently disabled. Ensure you use standard wired keyboards and mice; wireless devices and keyboards with integrated USB hubs are not supported.

Product Overview

The series includes 2-port and 4-port models with various configurations (HDMI, Dual-Head, Quad-Head, and CAC support). The device provides high isolation on USB channels and secure EDID emulation to prevent data leakage.

Installation

Single-Head Units:

1. Ensure power is off.
2. Connect HDMI output from each computer to the corresponding HDMI IN ports.
3. Connect a USB cable (Type-A to Type-B) from each computer to the unit's USB ports.
4. Connect audio cables (3.5mm) if required.
5. Connect the monitor to the HDMI OUT console port.
6. Connect a wired USB keyboard and mouse to the console ports.
7. Power on the KVM using the 12V DC power supply, then turn on the computers.

Multi-Head Units: Follow similar steps, ensuring all HDMI ports for a single computer are connected to the corresponding channel on the KVM.

CAC Installation

CAC (Common Access Card) installation is intended for system administrators. Connect the CAC device to the CAC port in the user console interface. CAC functionality can be enabled or disabled for specific channels using the front panel buttons.

Operation

EDID Learn: The KVM automatically learns the monitor's EDID upon power-up. If you connect a new monitor, a power cycle is required. The process is indicated by flashing LEDs on the front panel.

KM Switching: In addition to button switching, the device supports cursor-based switching between computers by moving the mouse cursor from one display to another (requires configuration).

Maintenance and Troubleshooting

Auditing: The Event Log can be dumped via the Administration and Security Management Program by accessing the menu with the 'cnfg' command.

Reset: Factory defaults can be restored via the Administration and Security Management Program menu.

Troubleshooting: If you experience issues, check all cable connections first. If the keyboard or mouse is not working, ensure they are not wireless and do not have internal USB hubs. If there is no power, verify the power adapter connection and voltage.

Technical Specifications

The device supports HDMI 2.0 with a maximum resolution of 3840x2160 @ 60Hz. It requires a 12V DC power adapter (minimum 2A, or 3A for Quad-head models). Operating temperature is 32° to 104° F (0° to 40° C).