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User Manual for MuxLab 500550 Dante 2-Channel USB Audio Encoder/Decoder

Quick guide for the MuxLab 500550 Dante 2-Channel USB Audio Encoder/Decoder. Learn about installation, connection, technical specifications, and operation of this audio interface.

Quick answers from the manual

Quick answer

  • The MuxLab 500550 is a Dante 2-Channel USB Audio Encoder/Decoder. It converts 2-channel USB audio to Dante digital signals and vice versa. It is powered via PoE or USB and is plug-and-play. p. 4

Key actions

  • Connect the device to a PC using the provided USB cable. p. 6
  • Connect the device to a network switch using an RJ45 cable for Dante audio and PoE power. p. 6

Technical specifications

Parameter Value Meaning Pages
Audio Formats PCM 2.0 44.1kHz/48kHz/96kHz up to 24bit Supported audio sampling rates and bit depth. p. 5
Power Supply USB 5V or PoE IEEE802.3af Class 0 Supported power input methods. p. 5

Where to find it in the PDF

  • Safety Precautions p. 3
  • Specifications p. 5
  • Operation Controls p. 6
Table of contents

Manual images

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Quick guide from the manual

The MuxLab 500550 is a Dante 2-Channel USB Audio Encoder/Decoder designed to encode 2-channel USB audio to a Dante digital signal and decode a Dante digital signal to 2-channel USB audio. The unit is plug-and-play and can be powered via PoE from a network switch or via 5V from the connected USB device.

MuxLab 500550 Dante 2-Channel USB Audio Encoder/Decoder
MuxLab 500550 Dante 2-Channel USB Audio Encoder/Decoder

Safety Precautions

  • Do not dismantle or modify the housing to avoid electrical shock or burns.
  • Do not expose the unit to rain, moisture, or water.
  • If liquid or objects fall into the housing, unplug the module immediately.
  • Do not use liquid or aerosol cleaners; unplug the power before cleaning.
  • Ensure adequate ventilation to prevent overheating.
  • Refer all servicing to qualified service personnel.
  • Unplug the power when the device is unused for long periods.

Features

  • Compliant with USB 2.0 Full Speed Operation.
  • Compliant with USB Audio Device Class Specification V1.0.
  • Analog sound card supporting MIC input and SPK output.
  • Audio sampling rate supports 44.1kHz, 48kHz, and 96kHz (24bit).
  • Dante solution supports AES67 RTP audio transmission.
  • Supports USB 5V power supply and PoE function (IEEE802.3af Class0).

Package Contents

  • One (1) Dante 2-Channel USB Audio Encoder/Decoder
  • One (1) USB Cable (6FT USB A to USB B)
  • One (1) User manual

Operation Controls and Functions

1. USB (From PC): 2-channel USB digital audio signal port for L/R stereo input and output. Also serves as a USB 5V power input port.

Port layout and controls
Port layout and controls

2. Dante PoE: Dante digital audio input and output port. Connect to a Network Switch through an RJ45 cable. Supports PD power supply. The green LINK LED flashes during data transmission, and the yellow DATA LED remains on after a normal connection.

Application Diagram

The device connects to a laptop via USB and to a network switch via an RJ45 cable. The network switch connects to other Dante-enabled devices (such as speakers) and a computer running Dante Controller software.

Application connection diagram
Application connection diagram

Specifications

  • Video Network Bandwidth: 100M
  • Audio Formats: PCM 2.0 44.1kHz/48kHz/96kHz up to 24bit
  • Transmission Distance: 100m (CAT6/6A)
  • Input & Output: 1 x USB-B, 1 x DANTE (RJ45, PoE)
  • Power Supply: USB input: 5V-500MA; PoE input: IEEE802.3af Class 0
  • Dimensions: 120mm x 47mm x 26mm
  • Weight: 186g

Practical help

Common problems

Device does not power on

Ensure the USB cable is connected to a powered PC port or the RJ45 cable is connected to a PoE-enabled network switch.

No audio transmission

Verify the Dante Controller software settings and ensure the network switch connection is active (check LINK/DATA LEDs).

Before use

  • Ensure you have a CAT6/6A cable for the Dante network connection.
  • Ensure you have a USB A to USB B cable for the PC connection.
  • Verify that your network switch supports PoE (IEEE802.3af Class0) if not using USB power.
  • Install Dante Controller software on your computer.

Specs in practice

Audio Sampling Rate
Supports high-quality audio at 44.1kHz, 48kHz, and 96kHz (24bit).
Transmission Distance
Maximum distance of 100m using CAT6/6A cabling.
Power Consumption
Low power consumption of 1W.

Images and diagrams

  • The application diagram illustrates the connection between a laptop (USB), the 500550 unit, a network switch (RJ45), and Dante-enabled speakers.

Model compatibility

  • Compatible with USB 2.0 Full Speed.
  • Supports AES67 RTP audio transmission.
  • Compatible with Dante Controller software.

Manual page author

Emily Carter

User documentation editor

Prepares concise manual descriptions and highlights the most useful setup, operation, and maintenance information for readers.